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Business Access Advisor

U.S. Bank · Chicago, IL · $131,670–$160,930 a year · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you built a relationship with a community organization or business group that led to new clients.

What they are checking: Whether they can create real local connections that turn into business over time.

Describe a time you had to turn down or redirect a client because what they wanted wasn't right for them.

What they are checking: Whether they put the client's long-term success ahead of a quick sale.

How do you keep track of a large number of relationships and follow-ups across a market?

What they are checking: Whether they are organized enough to manage a pipeline without letting people slip.

What would you do

You're new to a high-potential market where U.S. Bank isn't well known yet. How would you spend your first month building visibility?

What they are checking: Whether they have a concrete plan to get into local business networks rather than waiting for leads.

A business owner with about $2 million in revenue says cash flow is always tight. What questions would you ask?

What they are checking: Whether they diagnose a client's situation before recommending lending, payments or deposit products.

How would you work with the Small Business and Business Banking bankers in your market so you help them rather than compete with them?

What they are checking: Whether they see the role as amplifying colleagues and can share credit and referrals well.

How would you measure whether your work is actually increasing the bank's presence in a market?

What they are checking: Whether they think about measurable outcomes like referrals and new relationships, not just events attended.

A business owner tells you they had a bad experience with the bank years ago. How do you respond?

What they are checking: Whether they can listen, take ownership and rebuild trust without being defensive.

About the work

Walk me through how you'd decide whether a client needs a line of credit, a term loan or better merchant payments.

What they are checking: Whether they know basic business banking products well enough to match them to real needs.

What partner resources outside the bank, like chambers or small business development centers, would you bring into your work?

What they are checking: Whether they understand the local ecosystem that supports small businesses and how to plug into it.

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The full job description

As published by U.S. Bank.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description As a Business Access Advisor (BAA), you will play a pivotal role in accelerating U.S. Bank’s presence and impact in high-potential markets. Embedded within the Business Banking organization, you will act as a strategic market activator, amplifying the efforts of Small Business and Business Banking teams by driving visibility, connectivity, and engagement across local ecosystems. You will serve as a trusted advisor to business clients, developing and managing new and existing relationships while delivering financial expertise and tailored solutions that support long-term success. By consulting with business owners up to $5MM in revenue to understand their goals and challenges, you will connect them with the full range of U.S. Bank’s products, services, and partner resources, including payments, lending, and banking solutions. In this forward-facing role, you will: • Deepen pipelines and identify scalable growth opportunities in collaboration with internal partners. • Facilitate financial education and access to capital for business owners. • Engage with community organizations and ecosystem stakeholders to align businesses with relevant tools and services. • Represent U.S. Bank at local events and serve as a resource and coach for branch and business bankers in your market. • This role is ideal for highly connected professionals who thrive at the intersection of strategic growth, relationship development, and market influence. Key Responsibilities: • Act as a market-based growth partner to Small Business and Business Banking teams, supporting pipeline development and client acquisition • Identify and connect with business owners through ecosystem relationships, market activations, and strategic community engagements • Serve as a trusted resource to help business owners understand and access financial solutions aligned with their goals • Lead or support educational events, networking forums, and initiatives that promote financial confidence and business growth • Collaborate cross-functionally to accelerate client progression across business life stages, from formation to growth and expansion • Maintain a consistent presence in key market spaces including chambers, accelerators, and business networks • Leverage CRM tools (e.g., Salesforce) to manage relationships, track engagements, and report business outcomes • Partner with internal stakeholders to surface success stories, drive visibility, and activate local strategies aligned with national objectives Basic Qualifications • Bachelor’s degree, or equivalent work experience • Five to seven years of relevant experience such as relationship banking and/or roles working with and supporting diverse communities Preferred Skills/Experience: • Thorough knowledge of banking products/services, banking operations, and current market trends • Demonstrated new business development and relationship management skills • Detailed knowledge of credit analysis practices and procedures and underwriting proficiency • Well-developed analytical, decision-making and problem-solving skills • Effective verbal and written communication skills The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: • Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here . U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $131,670.00 - 160,930.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

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