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Boarding Manager

AmeriVet · Lodi, WI · Full time

Posted Sep 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You'd lead kennel technicians and daycare attendants. Tell me about a team you supervised and how you kept them motivated.

What they are checking: Whether they have real leadership experience in an animal care setting.

Tell me about a time you trained someone new in animal handling.

What they are checking: Their ability to train staff to work safely with unfamiliar animals.

What would you do

Two dogs get into a fight in daycare. What do you do in the moment and afterward?

What they are checking: Whether they handle safety incidents calmly and follow up with owners and prevention steps.

A pet parent is upset because their dog came home with a scratch. How do you handle it?

What they are checking: Conflict resolution skill and honesty with clients when something goes wrong.

How do you handle a staff member who repeatedly calls in on holiday weekends?

What they are checking: Whether they address attendance issues fairly while keeping coverage for the animals.

About the work

How do you make sure medications are given correctly to boarding pets when you have dozens of animals?

What they are checking: Systems for accurate medication administration, a key safety duty.

What signs of illness or stress in a boarding pet would make you contact the veterinary team?

What they are checking: Whether they monitor animal health closely enough to catch problems early.

How would you build a cleaning schedule that keeps the facility hygienic during a busy holiday?

What they are checking: Operational planning that protects animals from disease spread.

How do you manage food and supply ordering within a budget?

What they are checking: Whether they can keep food and supplies stocked without overspending, a stated part of the job.

What booking software have you used, and how do you avoid overbooking during peak times?

What they are checking: Whether they can use booking software to plan capacity so peak weeks stay safe for every animal.

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The full job description

As published by AmeriVet.

At Lodi Veterinary Care, we provide a safe, fun, and loving home-away-from-home for pets. We pride ourselves on top-tier animal care, cleanliness, and exceptional customer service. We are looking for a passionate, organized, and energetic Boarding Manager to lead our team and oversee daily operations. The Boarding Manager handles the daily operations of our pet boarding and daycare facility. You will lead a team of animal caretakers, ensure the highest safety and hygiene standards, and interact directly with pet parents to deliver peace of mind. Key Responsibilities • Team Leadership: Recruit, train, schedule, and motivate a team of kennel technicians and daycare attendants. • Operations Management: Oversee daily feeding, medication administration, exercise routines, and facility cleaning schedules. • Customer Service: Check pets in/out, handle inquiries, resolve customer complaints, and manage booking software. • Safety & Health: Monitor animal behavior and health, enforce safety protocols, and coordinate medical care if needed. • Inventory Control: Track and order food, cleaning solutions, and facility supplies within budget. • Qualifications • Experience: Minimum 2 years of experience in a pet boarding, veterinary, or dog daycare facility. • Management: 1+ years in a supervisory or leadership role • Skills: Excellent communication, conflict resolution, and basic computer proficiency. • Availability: Must be willing to work flexible hours, including weekends and holidays (peak boarding times). • Physical Ability: Able to stand for long periods and safely lift up to 50 lbs. At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. • Health, dental, vision, life insurance, and mental health resources to support your overall well-being. • Generous paid time off and holidays, because your personal time matters. • A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

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