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Billing Analyst - Bilingual

Uline · Waukegan, IL · $80,000–$95,000 a year · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You'll be the main point of contact for the Billing team in Mexico. How would you build trust with a team you don't sit with every day?

What they are checking: Whether they can build working relationships across distance and culture, which this role depends on.

Tell me about a business process you improved. How did you figure out what was wrong, and how did you measure the result?

What they are checking: Whether they have real process improvement experience backed by evidence, not just ideas.

Tell me about a time you explained a complex financial process in Spanish in a work setting.

What they are checking: Whether their Spanish is strong enough for professional finance and process discussions.

Tell me about a time you had to align several departments with different goals on one project.

What they are checking: Whether they can find common ground and keep a cross-functional project moving.

What would you do

How do you introduce a process change to a team that's used to doing things a certain way?

What they are checking: Whether they understand change management and bring people along rather than imposing new steps.

You're tracking a project and one department is behind on a milestone that others depend on. What do you do?

What they are checking: Whether they address delays early and directly while keeping cross-department relationships healthy.

About the work

Billing errors keep showing up for a group of Mexico accounts. Walk me through how you'd do a root-cause analysis.

What they are checking: Whether they dig to the true cause in data and process rather than fixing each error one by one.

What differences between U.S. and Mexico billing would you want to understand early in this role?

What they are checking: Whether they recognize that tax, invoicing rules and business practice can differ, and know to ask.

How would you present billing trends to stakeholders who need to make a decision quickly?

What they are checking: Whether they can turn data into a short, clear recommendation that helps people act.

How do you keep project documentation organized so others can actually use it?

What they are checking: Whether they keep documentation practical and current, which helps programs run when people change.

Practice this interview out loud.

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The full job description

As published by Uline.

Billing Analyst - Bilingual Pay from $80,000 to $95,000 per year 2200 S. Lakeside Drive, Waukegan, IL 60085 Shape the future of Uline's financial programs! As a Bilingual Billing Analyst, you’ll support Uline’s Mexico locations by evaluating billing process to ensure efficient operations across our growing North American company. Collaborate with stakeholders to improve processes, ensure program success and deliver value. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities • Act as a main point of contact for our Billing team in Mexico, improving systems and processes to streamline operations across North America. • Collaborate with departments to align project goals, provide updates and implement process enhancements. • Analyze billing and operational data to identify trends, perform root-cause analysis and provide clear reports and insights. • Track project milestones to support execution and ensure resources align with deadlines. • Organize and maintain key project documentation to ensure programs run smoothly. Minimum Requirements • Bachelor's degree. Major in Finance or Accounting preferred. • 2+ years in business process optimization, change management or a related area. • Strong organizational, communication and leadership skills. • Proficiency in project management tools and software. • Bilingual (English / Spanish) - fluent in both verbal and written forms. • Available for travel to Uline’s North American locations. Benefits • Complete health insurance coverage and 401(k) with 6% employer match that starts day one! • Multiple bonus programs. • Paid holidays and generous paid time off. • Tuition Assistance Program that covers professional continuing education. Employee Perks • Café featuring affordable daily meal options from local restaurants. • On-site fitness center and beautifully maintained walking paths. • Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-CD1 #CORP (#IN-PPFIN1) #ZR-HQFINHR Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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