Jobs › Toast

Bilingual Strategic Cuisines Flex Account Executive (Thai)

Toast · Chicago, IL · Sales : Strategic Cuisines Sales AEs

Posted Sep 9, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you built a referral pipeline. How did you get customers to recommend you?

What they are checking: Whether they can generate new business through community trust, which matters in tight-knit cuisine markets.

This is a flex field role from a home office. How do you plan your week between calls, demos and in-person visits?

What they are checking: Whether they can organize their time independently and use visits where they have the most impact.

Tell me about a deal you lost. What did you learn?

What they are checking: Whether they reflect honestly and improve rather than blaming circumstances.

What would you do

How would you translate contract terms for an owner who is more comfortable in Thai, without getting anything wrong?

What they are checking: Whether they handle quotes and contracts accurately so customers understand exactly what they're agreeing to.

A restaurant owner says their current POS works fine and switching is too much hassle. How do you respond?

What they are checking: Whether they handle the most common objection by uncovering hidden costs of the status quo.

After a deal closes, how do you make sure onboarding goes smoothly?

What they are checking: Whether they own the handoff, since a bad first install can lose the customer and their referrals.

A restaurant owner only has 10 minutes between lunch and dinner rush. How do you use that time?

What they are checking: Whether they respect a restaurant's rhythm and can make a focused pitch.

About the work

Walk me through how you'd run a discovery call in Thai with the owner of a busy family-run Thai restaurant.

What they are checking: Whether they can ask about real pain points in the owner's language and build trust quickly.

How would you explain Toast's point of sale, online ordering and payroll in a way a restaurant owner cares about?

What they are checking: Whether they connect the platform to business outcomes like faster service and fewer errors.

What do you know about the competitive landscape for restaurant POS systems, and how would you position Toast?

What they are checking: Whether they've researched competitors and can position honestly on strengths and tradeoffs.

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The full job description

As published by Toast.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. This is a bilingual Thai field sales opportunity based out of a personal home office.  As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within the Thai Cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high quality, language inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language. A day in the life (Responsibilities)  • Following up on marketing qualified leads in the market you support • Conducting discovery calls & product demonstrations in your customer’s preferred language • Creating and reviewing quotes and contracts in your customer’s preferred language • Ensure our onboarding team and customer are set up for success post sale • Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast. • Your Thai skills will be used on the job to communicate with Thai-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast.   • As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English. • Toast will not sponsor applicants for work visas for this role. What you'll need to thrive (Requirements) • Fluency in both oral and written English and Thai is required for this role. • Prior Sales experience preferred.  • Ability to work in a fast-paced environment.  • An entrepreneurial and feedback driven mindset. What will help you stand out (Nice to Haves/Nonessential Skills) • Restaurant Operations Experience • Experience using Salesforce to keep track of Sales activities • Sandler Sales Training AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits . The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy . Total Targeted Cash $128,000 — $205,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region:  https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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