Jobs › Wintrust

Bank Verification Representative – FIRST

Wintrust · Northbrook, IL · $36,000–$47,000 a year · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

Apply at Wintrust

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The job asks you to capture key information and write clear, concise summaries. Tell me about writing you've done that someone else had to act on.

What they are checking: Whether they write summaries others can act on, since the job requires capturing key information clearly and concisely.

The role includes moderating and documenting monthly executive meetings. What makes a good set of meeting notes?

What they are checking: Whether they write notes useful to people who missed the meeting, since executive meetings rely on clear records of decisions.

What would you do

You call to verify an agent's bank account and something about the answers doesn't add up. What do you do?

What they are checking: Fraud instinct, which is the whole point of this control

You'd validate policy information with insurance markets to upgrade risk ratings. How do you handle it when a market is slow to respond and your queue is building?

What they are checking: Whether they keep a growing queue moving while chasing slow responses, since this job depends on persistence and smart prioritization.

This posting is tagged hybrid and lists a compensation range of $36,000 to $47,000 a year plus annual bonus eligibility, for zero to three years of experience. Does that work for you?

What they are checking: The stated pay and work pattern, confirmed before either side goes further

About the work

This role at FIRST Insurance Funding in Northbrook handles bank account verifications by phone. Walk me through how you'd make a verification call.

What they are checking: Phone manner and the discipline of confirming identity before information

The posting names the Trending Agent Review report for investigating patterns within agent portfolios. What would make a pattern worth flagging to you?

What they are checking: Whether they look for meaningful patterns rather than just finishing tasks, since spotting trends in agent portfolios helps manage risk.

Processing return mail means researching and updating addresses. What do you do when two sources disagree about an address?

What they are checking: Judgment on data quality rather than picking the newest one

You're handling bank account details. What do you do to protect that information?

What they are checking: Whether they protect bank account details by habit, since mishandled financial data can cause real harm to customers.

How proficient are you with the Microsoft Office suite? Give me an example of how you've used it in a job.

What they are checking: Whether they use Office tools confidently in real work, since the role depends on them for tracking, writing and reporting.

Practice this interview out loud.

Offer builds a real interview for this exact role at Wintrust from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Wintrust.

As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety of incentive programs, services, and technology we offer. This not only helps grow the agents, brokers, and companies we partner with, but also helps them better serve their clients. FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $66 billion in assets. The Bank Verification Representative at First Insurance Funding is responsible for working task items associated with bank account verifications, return mail, policy verifications with markets, and moderate/document monthly Executive meetings. This role will also support trend analysis in conjunction with the Risk Management Associate and Risk Analyst teams. The task responsibilities will require customer contact, follow-up items, file documentation, strong customer service skills and computer proficiency. What You'll Do • Validate policy information with insurance markets to upgrade Risk Ratings in system. • Investigate trends/patterns within agent portfolios using Trending Agent Review report. • Complete agent bank account verifications by making outgoing calls w/proper file documentation. • Provide ongoing support to the Risk Department based on department needs. • Process market return mail by researching and updating addresses in the system. • Moderate and Document monthly executive meetings. Qualifications: • 0-3 years of experience • Proficient in Microsoft Office Suite • Exceptional phone based customer service skills required • Prior experience with verification or insurance a plus • Ability to capture key information and write clear and concise summaries Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated hourly rate for this role is $36,000 - $47,000 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience. #LI-HYBRID #LI-LR1 From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Apply at Wintrust