JobsAssociated Bank

Bank Manager

Associated Bank · Viroqua, WI

Posted Jul 22, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a branch or team you managed that was falling short on sales or service goals. What did you do to turn it around?

whether the candidate can diagnose performance gaps and drive measurable improvement, not just report on results

Walk me through how you coach a teller or banker who isn't hitting their goals-based sales numbers.

real coaching methodology versus vague talk about motivation

Tell me about a time you had to fire someone or manage someone out. How did you handle it?

whether the candidate can make hard people decisions and does so with fairness and documentation

Tell me about a time you disagreed with a directive from a regional or district leader. How did you handle it?

ability to manage upward while staying respectful of the chain of command

How have you gotten involved in a local community in a past role, and how did that translate into business for the branch?

genuine track record of community engagement versus a resume line, since this role leans on local presence

What does an inclusive branch culture look like to you in practice, day to day?

whether diversity and inclusion language translates into concrete management behavior

Technical

How would you go about identifying opportunities to deepen a relationship with an existing customer, say someone who only has a checking account with us?

practical knowledge of cross-selling and relationship banking, not just theory

Describe your process for making sure your branch stays compliant with policies and regulatory standards day to day.

whether the candidate has hands-on ownership of compliance rather than treating it as someone else's job

Have you ever had to handle a Bank Secrecy Act concern or suspicious activity situation? What did you do?

direct familiarity with BSA reporting obligations, a named compliance requirement in this role

What's your approach to recruiting and hiring a new teller or banker? What are you actually looking for?

whether hiring philosophy matches the bank's stated goal of building a team that reflects its values

How do you set and track goals for your branch so people know exactly what they're working toward each month?

structured goal-setting and performance management skills, not just intuition

Situational

Tell me about a time you had to balance pushing sales targets with making sure a customer actually got the right product for their needs.

commitment to needs-based selling instead of pressure tactics, which matters a lot in a regulated banking environment

Say your branch is short-staffed during a busy period and customer wait times are climbing. What do you do in the moment and what do you do longer term?

operational judgment under pressure and ability to separate quick fixes from lasting solutions

A long-time customer complains that a teller was rude to them. Walk me through how you'd handle that conversation with the customer and then with the teller.

customer recovery skills paired with fair, constructive employee feedback

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The full job description

As published by Associated Bank.

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Join Associated Bank as a Bank Manager and lead a dynamic team dedicated to delivering exceptional customer experiences and achieving strong business results. You’ll oversee daily branch operations, drive sales and service goals, and develop lasting relationships with customers and your community. This role offers the opportunity to lead with purpose, grow professionally, and make a meaningful impact on your team and the customers you serve. This position requires a credit check per 12 CPR Chapter X, Part 1026, Truth in Lending, Regulation Z. Key Accountabilities • Lead, coach, and develop branch colleagues to achieve sales, service, and operational excellence. • Manage daily branch operations, ensuring compliance with all policies, procedures, and regulatory standards. • Drive business growth by acquiring new customers and deepening existing relationships through a needs-based approach. • Partner with internal departments to deliver comprehensive financial solutions to customers and prospects. • Recruit, hire, train, and retain high-performing team members who reflect Associated Bank’s values and service commitment. • Establish clear branch goals and action plans to meet or exceed performance targets. • Champion change and foster an inclusive, positive work environment that supports collaboration and engagement. • Represent the bank through active community involvement and promote diversity and inclusion initiatives. Education & Experience Required • Associate degree or equivalent combination of education and experience • 2+ years of demonstrated sales leadership and/or supervisory experience • 2+ years of goals-based sales experience • 5+ years of relevant experience Preferred • Bachelor’s degree in business, finance, or a related field • Proven success in branch management or financial center leadership Why You’ll Love Working Here At Associated Bank, we believe in developing strong leaders who empower their teams and make a difference in their communities. You’ll enjoy professional growth opportunities, a supportive team culture, and the chance to lead initiatives that drive customer and business success. Apply today to take the next step in your leadership journey with Associated Bank! We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience. In addition to core traditional benefits, we take pride in offering benefits for every stage of life.  • Retirement savings including both 401(k) and Pension plans.  • Paid time off to volunteer in your community.  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.  • Competitive salaries with professional development and advancement opportunities.  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.   • Personal banking, loan, investment and insurance benefits.  Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on  Facebook ,  LinkedIn  and  X .   Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact  leavesandaccommodations@associatedbank.com  if you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice  English or Spanish . Know Your Right to Work  English  or  Spanish . Associated Bank is Pay Transparency  compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range. $58,450.00 - $100,200.00 per year

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