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Auto Glass Technician (Du Quoin)

Boyd Group (Gerber Collision) · St Louis, IL · $20.00–$30.00 an hour · Full time

Posted Aug 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What paperwork do you complete after each job, and why does it matter?

What they are checking: Whether they finish required paperwork on time, since it affects billing and records.

Tell me about a time a job didn't go as planned, like broken trim or a leak afterward. How did you handle it?

What they are checking: Whether they own problems and make it right with the customer.

How do you keep your van or tools stocked and organized so you're ready for each day's jobs?

What they are checking: Whether they plan ahead so they don't lose time or miss appointments.

What would you do

It's cold and raining at a mobile appointment. How do you decide whether to do the install?

What they are checking: Whether they put proper adhesive cure and safety ahead of finishing the job on schedule.

A customer asks if they can drive away right after the install. What do you tell them?

What they are checking: Whether they explain safe drive-away time clearly, since the windshield is part of crash safety.

About the work

Walk me through a windshield replacement from start to finish.

What they are checking: Whether they know the full process, including removal, prep, urethane and cure time, done safely.

How do you handle a windshield that has ADAS cameras mounted to it?

What they are checking: Whether they know the car may need calibration after replacement, which affects safety systems.

What do you do differently on a mobile job compared with working in the shop?

What they are checking: Whether they plan for weather, setup and cure times when working at a customer's location.

How do you protect the customer's vehicle from damage while you're working?

What they are checking: Whether they use covers and careful technique to avoid scratches and interior damage.

What safety steps do you follow when handling glass and using urethane and primers?

What they are checking: Whether they protect themselves from cuts and chemicals and follow product instructions.

Practice this interview out loud.

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The full job description

As published by Boyd Group (Gerber Collision).

Company: Glass America St Louis, Illinois Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Glass America , our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: Auto Glass Technicians for Glass America replace broken or pitted windshields and window glass in motor vehicles. Du Quoin, IL PRINCIPLE FUNCTIONS AND RESPONSIBILITIES: *Including but not limited to: • Installs auto glass and other auto glass products in-shop or on a mobile basis. • Utilizes the proper tools and techniques to ensure efficient, timely, and quality installation service for Glass America customers. • Ensures required paperwork is completed and turned in to the appropriate person or location. • Maintains a safe and acceptable driving record in accordance with company policy. • May perform auto glass repairs as needed. • Utilizes the proper tools and techniques to ensure efficient, timely, and quality installation service for Glass America customers. • Ensures required paperwork is completed and turned in to the appropriate person or location. • Load glass in the truck as needed. • I mmediately follow up with the Glass Manager on any problems that arise in the installation of the glass. • Maintain high levels of quality control. • Provide excellence in customer service. • Maintains a safe and acceptable driving record in accordance with company policy. • Ensure that all needed equipment is operating properly. • Immediately report any accident/incident to the Glass Manager. • Comply with all Company policies and procedures as outlined in the employee handbook. • Maintain a good rapport with all supervisors and co-workers. EDUCATION/QUALIFICATION/EXPERIENCE : • High School Diploma or GED preferred. • 4-6 years of related work experience is required. SUPERVISORY RESPONSIBILITIES: Position requires no supervision of staff. SKILLS/ABILITIES: • Must possess a valid driver’s license. • Must be at least 18 years of age. • Must be able stand for long periods of time in the installation of glass. • Must be able to stoop, kneel, crouch or crawl. • Must be able to use hands efficiently in handling glass. • Must be able to lift up to 50 pounds. • Mechanical aptitude and the skill to operate hand and power tools and equipment Glass America is an Equal Opportunity employer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Glass America reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. What Glass America offers you: Full Time (30 or more hours per week) employees enjoy • 80 hours of paid time off annually. • 80 hours paid parental leave. • 6 paid holidays annually. • Medical, Prescription Drug, Dental & Vision Insurance. • 401(k) Retirement Plan with Company Match. • Employer Paid Short-Term Disability & Life Insurance. • Additional Voluntary Life Insurance. • Free prescription or non prescription safety glasses each year. • Voluntary Daily Pay option available AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Hourly Range is $20-$30 per hour. Positions is commission based you will receive the higher of the two amounts

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