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Auto Glass Installer

Boyd Group (Gerber Collision) · Madison, WI · Full time

Posted Apr 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you got a callback for a leak or wind noise. How did you fix it?

What they are checking: Whether they own mistakes and know how to diagnose installation problems.

How do you stay efficient when you have several installs scheduled in a day?

What they are checking: Whether they plan their day and prep ahead so they finish on time.

Why do you want to work in auto glass, and how long do you see yourself in the trade?

What they are checking: Whether they are looking for a career, which the posting emphasizes.

What would you do

A customer's car has rust on the pinch weld under the old glass. What do you do?

What they are checking: Whether they stop and tell the customer instead of installing glass over a problem that will fail.

How do you explain safe drive-away time to a customer who is in a hurry?

What they are checking: Whether they put safety ahead of convenience and communicate it clearly.

About the work

Walk me through how you remove an old windshield without damaging the pinch weld or paint.

What they are checking: Whether they use proper removal tools and care to avoid creating rust or leak problems.

How do you prepare the pinch weld and glass before laying the urethane bead?

What they are checking: Whether they follow primer and cleaning steps that make the bond safe in a crash.

How do you handle a vehicle with rain sensors, heated glass or a camera behind the windshield?

What they are checking: Whether they know modern windshields carry systems that need careful handling and possible calibration.

What do you do to protect the vehicle's interior and paint during an install?

What they are checking: Whether they use covers and careful handling so the customer doesn't end up with new damage.

How do you handle broken glass safely?

What they are checking: Whether they protect themselves and clean up fully so customers aren't hurt.

Practice this interview out loud.

Offer builds a real interview for this exact role at Boyd Group (Gerber Collision) from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Boyd Group (Gerber Collision).

Company: Glass America WI Madison - 300013 Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: Glass America Auto Glass Technician Madison, WI Glass America continues to grow! We are seeking career oriented Technicians that have a desire to work for a respected leader in the auto glass industry. Glass America truly believes our employees are our greatest asset. Call or text our Recruiting Team at 833-WORK-4-GA for more details! What Glass America offers you: Full-Time (30 or more hours per week) employees enjoy • 80 hours of accrued paid time off annually. • 80 hours of paid parental leave. • 6 paid holidays annually. • Medical, Prescription Drug, Dental & Vision Insurance. • 401(k) Retirement Plan with company match. • Employer Paid Short-Term Disability & Life Insurance. • Additional Voluntary Life Insurance. • Free prescription or non prescription safety glasses each year. What Glass America requires of you to be successful: • Install auto glass and other auto glass products in-shop or on a mobile basis. • Utilize the proper tools and techniques to ensure efficient, timely, and quality installation service to company and industry standards. • Maintain communication with management and local support team to stay up to date on any job changes, cancellations or additions. • Complete necessary paperwork and make bank deposits in a timely fashion. • Complete static and dynamic calibrations of forward facing cameras either in-shop or mobile basis depending on the type of calibration needed per OE standards. • Utilizes the proper calibration equipment and techniques to ensure an OE standard, efficient, timely and quality calibration service to Glass America customers. • Able to read and understand pre and post scans. • WoW each customer while we continue our mission to Be the Best. What Glass America needs of you to join the team: • Minimum 4+ years experience replacing automotive glass. • Calibration (static/dynamic), body shop (R&I/R&R) and flat glass experience is a plus. • Strong work ethic and attendance. • Problem solver who can work independently. • Valid Driver’s License • Must be able to complete background check/MVR and drug screening process. Glass America is an Equal Opportunity Employer What Glass America offers you: Full Time (30 or more hours per week) employees enjoy • 80 hours of paid time off annually. • 80 hours paid parental leave. • 6 paid holidays annually. • Medical, Prescription Drug, Dental & Vision Insurance. • 401(k) Retirement Plan with Company Match. • Employer Paid Short-Term Disability & Life Insurance. • Additional Voluntary Life Insurance. • Free prescription or non prescription safety glasses each year. • Voluntary Daily Pay option available AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: .

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