Jobs › CarMax

Auction Services Associate

CarMax · Montgomery, IL · $16.00–$25.60 an hour · Full time

Posted Sep 17, 2026 · We last checked this listing on Oct 6, 2026

Apply at CarMax

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a job where you had to keep a large area organized and on track every day.

What they are checking: Whether they can maintain order in vehicle zones day after day, which keeps auction operations moving.

How do you stay accurate when scanning and reconciling a lot of inventory on a busy auction day?

What they are checking: Whether they have habits that prevent errors when volume and speed rise together.

Tell me about a time you helped a customer or coworker who was frustrated or confused.

What they are checking: Whether they bring service to both internal and external customers, not just to the vehicles.

What would you do

A vehicle shows up in the system as on the lot, but you can't find it. How do you track it down?

What they are checking: Their approach to inventory reconciliation and whether they escalate missing assets promptly.

You notice someone you don't recognize walking through the lot after hours. What do you do?

What they are checking: Their judgment on asset protection and whether they follow procedure instead of confronting someone alone.

Before a car goes into the sale, you see a scratch that wasn't recorded. How do you handle it?

What they are checking: Whether they protect final quality and documentation accuracy even when it slows the sale.

This job means working outside in all kinds of Illinois weather. How do you feel about that?

What they are checking: Whether they understand the physical reality of a lot-based role and can stay reliable through winter.

How do you prioritize when several vehicles need to be moved, prepped and checked in at the same time?

What they are checking: Whether they can sequence tasks around sale deadlines and keep the operation flowing.

About the work

How would you make sure every vehicle you receive is documented correctly, from locator to photos?

What they are checking: Whether they see accurate receiving records as the foundation of transparent vehicle history.

What experience do you have driving and moving different types of vehicles safely in tight spaces?

What they are checking: Their comfort and safety habits moving cars on and off the lot without damage.

Practice this interview out loud.

Offer builds a real interview for this exact role at CarMax from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by CarMax.

4013 - Chicago Auction Center - 325 State Rt 31, Montgomery, Illinois, 60538 CarMax, the way your career should be! Position Overview As an Auction Services Associate, you responsible for zone maintenance, vehicle preparation, vehicle receiving, inventory scanning, reconciliation, final quality of saleable inventory, vehicle movement (both on and off-lot), asset protection, and providing exceptional service to internal and external customers. The Auction Services Associate plays a crucial role in maintaining the quality and security of our vehicle inventory, ensuring smooth operations, and providing outstanding customer service. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities • Maintain daily inventory appearance and security while ensuring vehicle zones and parking areas remain organized and optimized for smooth operations. • Document and track incoming and outgoing inventory through shipping and receiving processes to support accurate, transparent vehicle records. • Receive, prepare, and process vehicles—including pairing locators, capturing photos, and securing keys—to ensure readiness for sale or auction. • Support auction operations by assisting with preparation, coordination, and execution activities that enable a seamless experience. • Contribute to new associate training by sharing best practices and reinforcing safety and operational standards. • Complete daily inventory scanning and reconciliation to ensure accurate, real‑time visibility of site inventory. • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications • Ability to read, interpret, and enter data accurately to maintain reliable inventory records. • Demonstrated ability to collaborate effectively with associates across multiple departments. • Strong multitasking skills with the ability to perform in a high‑energy, fast‑paced environment. • Solid inventory management awareness with the willingness to learn and strengthen operational skills. • Commitment to completing all CarMax‑provided training and following established wholesale and inventory procedures. • High School diploma or equivalent work experience. • Ability to lift up to 50 lbs., work flexible schedules—including nights, weekends, and holidays—and operate in outdoor environments, including inclement weather, while wearing required CarMax apparel. About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. The hourly rate for this position is: $16.00 - $25.60 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

Apply at CarMax