Jobs › Knitwell Group

Associate (SAPT)-Shops at Fox River

Knitwell Group · McHenry, IL · $15.00–$15.25 an hour · Part time

Posted Aug 27, 2026 · We last checked this listing on Oct 6, 2026

Apply at Knitwell Group

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Lane Bryant is a plus-size brand built on accepting every size and shape. Why do you want to work here in particular?

What they are checking: Whether they understand the brand's purpose and would make plus-size customers feel respected rather than just served.

Tell me about a time you figured out what someone really needed when they could not quite say it themselves.

What they are checking: Whether they listen past the first answer, which is how needs get uncovered on a fashion sales floor.

Tell me about a time you built a relationship with a customer or client that brought them back again.

What they are checking: Whether they think beyond one transaction toward repeat customers, which drives store goals in specialty retail.

What does a warm and welcoming store feel like to you, and what do you personally do to create it?

What they are checking: Whether they can name concrete habits behind hospitality instead of repeating that they are a people person.

What would you do

A customer walks in at the Shops at Fox River and says she is just looking. How do you start a conversation that does not feel pushy?

What they are checking: Whether they can open an intentional conversation with curiosity while still respecting a customer who wants space.

A customer tells you nothing ever fits her right and she is frustrated before she even tries anything on. What do you say?

What they are checking: Whether they can respond to body-image frustration with warmth and fit knowledge instead of awkwardness or empty compliments.

The size she wants is not in the store. How would you still help her leave with what she came for?

What they are checking: Whether they understand the OMNI experience and can use online ordering instead of losing the sale.

The floor is quiet but there is a stack of returns and a messy fitting room. How do you decide what to do first?

What they are checking: Whether they can plan and prioritize tasks around the customer while keeping operations moving during slow periods.

Two customers need help at the same time and you are the only one on the floor. How do you handle it?

What they are checking: Whether they can acknowledge everyone and stay calm so no customer feels ignored during a rush.

About the work

How would you keep up with current products, fit and fashion trends so you can talk about them with confidence?

What they are checking: Whether they will take ownership of product knowledge, since customers trust associates who actually know the fits.

How would you suggest an outfit to someone whose style is very different from your own?

What they are checking: Whether they can style for the customer's taste and occasion rather than imposing their own preferences.

Practice this interview out loud.

Offer builds a real interview for this exact role at Knitwell Group from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Knitwell Group.

About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here. Overview : The Lane Bryant Associate is responsible for creating a hospitable store environment using customer engagement that contributes to the achievement of Company goals. Success Characteristics : • Creates a warm and welcoming environment. • Strong written and verbal communication skills • Represents the brand through fashion and product knowledge. • Seamlessly integrates OMNI experience. Responsibilities : Sales and Service: • Identifies customer needs & wants with curiosity and confidence through intentional conversation. • Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships. • Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust. Operations: • Supports areas of operational energy as needed. • Plans and prioritizes tasks and responsibilities to meet the needs of the customer and business. • Protects company assets and maintains a safe work environment. • Follows all company policies and procedures as well as local, state, and federal employment laws. Requirements : • Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards. • Ability to work a flexible schedule including nights, weekends, and holidays. • Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers. • Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available. • Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using up to a 12-foot ladder. Benefits • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 4814-Shops Fox River-LaneBryant-McHenry, IL 60051 Position Type: Regular/Part time Pay Range: $15.00 - $15.25 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

Apply at Knitwell Group