Jobs › Northern Trust

Associate Product Manager, Global Family Office

Northern Trust · Chicago, IL · $80,800–$133,400 a year · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped launch or improve a product, service or process. What did you measure afterward?

What they are checking: Whether they think past the launch to whether it actually worked for the people using it.

Discretion is essential with these families. Tell me about a time you handled sensitive information carefully.

What they are checking: Whether they naturally protect confidential information, which is non-negotiable with very wealthy families.

Tell me about a time you had to get people who didn't report to you to deliver something on time.

What they are checking: Whether they can influence technology, operations and sales partners, since product managers rarely have direct authority.

What would you do

How would you go about learning what a family office actually needs before proposing a new capability?

What they are checking: Whether they would gather input from relationship managers and clients instead of designing from assumptions.

A relationship manager says a big client wants a custom feature right away, but it doesn't fit the product roadmap. How do you handle it?

What they are checking: Whether they can weigh one important client against the wider product without simply saying yes or no.

If you were asked to put together a presentation explaining a new service to relationship managers, what would you include?

What they are checking: Whether they know internal sales teams need clear, client-ready explanations to actually use a product.

About the work

Our clients are families with more than $200 million in investable assets who act like institutions but want a personal touch. What does that mean for how you'd design a product or service for them?

What they are checking: Whether they understand that ultra-high net worth families need institutional capability delivered with discretion and personal service.

What do you know about the kinds of services a family office might need, like consolidated reporting, custody or private investments?

What they are checking: Whether they have a working picture of family office needs across many asset types and entities.

How would you go about looking at what competitors offer families at this wealth level?

What they are checking: Whether they can do structured competitive research and turn it into something useful for the team.

Some of our families have inherited multigenerational wealth and some have new entrepreneurial wealth. How might their needs differ?

What they are checking: Whether they can think about different client segments rather than treating all wealthy families the same.

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The full job description

As published by Northern Trust.

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. About Global Family Office: The Global Family & Private Investment Offices team (“GFO”) is a sales and client servicing group, within the Wealth Management division, specifically dedicated to supporting ultra-high net worth individuals and families (>$200m of investable assets), their charities and foundations. Given their wealth, these families act like institutions but require a personal and high touch approach, as well as the highest level of discretion. Our families wealth is mixed in nature with some being multi-generational inherited wealth and some being new entrepreneurial wealth. With the diversity of their investments, they often take a broad range of products and services from Northern Trust including asset servicing (custody), fiduciary, fund administration, investment management and banking/credit. Job Description Summary : Associate Product Managers are critical team members to ensuring smooth, optimized, and successful execution of new product features and enhancements. Associate Product Managers work closely with the Domain’s Product Manager, Engineering Manager and Scrum Teams as well as the Head of Product Management and GFO Business partners. Associate Product Managers are responsible for supporting their Domain’s features across the entire product development lifecycle – from product discovery & design, to story writing and working with engineering teams to conduct agile delivery, to release communication and management, to following up on product performance and maintenance. Desired Skills & Qualifications • Knowledge of Product Management principles, Agile methodologies, and the product development lifecycle. • Ability to gather and analyze business requirements and translate them into clear user stories and acceptance criteria. • Experience managing and prioritizing product backlogs in a fast-paced Agile environment. • Strong analytical, problem-solving, and critical thinking skills. • Excellent verbal, written, and presentation communication skills. • Ability to collaborate effectively with business stakeholders, technology teams, and cross-functional partners. • Customer-focused mindset with a passion for delivering valuable product outcomes. • Experience supporting product delivery, testing, release readiness, and continuous improvement initiatives. • Proficiency with Azure DevOps, Jira, or similar product management tools. • Strong organizational skills with the ability to manage multiple priorities and deadlines. • Bachelor's degree in Business, Technology, Finance, Engineering, or a related field preferred. Preferred Qualifications • Experience in financial services, wealth management, or digital product delivery. • Familiarity with SAFe practices and Product Management frameworks. • Experience leveraging AI tools such as Microsoft Copilot to improve productivity and product delivery. Salary Range: $80,800 - 133,400 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Work Authorization Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

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