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Associate, Oshkosh Outlet Mall

Knitwell Group · Oshkosh, WI · Part time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a seasonal role at the Oshkosh outlet. What draws you to Lane Bryant for the busy season, and what availability can you count on?

What they are checking: Whether they understand that seasonal hiring is about reliable coverage during peak weeks, and can commit honestly.

Tell me about a time you helped someone feel more confident, at work or anywhere else.

What they are checking: Whether they connect with the brand's idea that clothes create confidence, and can show it with a real moment.

Describe a time you were asked to help with a task outside your normal job. How did you handle it?

What they are checking: Whether they pitch in on operations like receiving or recovery without complaint, which seasonal staff are hired to do.

What would you do

Lane Bryant is a plus-size brand built on accepting all sizes and shapes. How would you make a first-time shopper feel at home here?

What they are checking: Whether they can create a warm, judgment-free welcome, which is the heart of what this brand promises customers.

A customer is getting upset because an outlet price does not match what she saw online. What do you do?

What they are checking: Whether they stay calm, check the facts and use company resources rather than arguing or guessing at a fix.

It is a Saturday in December and the fitting room line is long while the floor is a mess. How do you decide what to do first?

What they are checking: Whether they can plan and prioritize under pressure, which the posting lists as a core responsibility.

A coworker is chatting at the register while customers wait. What would you do?

What they are checking: Whether they put the customer first and handle a peer issue tactfully without creating drama on the floor.

About the work

The posting talks about finding needs through intentional conversation. What questions would you ask a customer who says she is just looking?

What they are checking: Whether they have real open-ended questions ready instead of a yes-or-no greeting that ends the conversation.

What does a seamless omni experience mean to you if a customer cannot find her size in the store?

What they are checking: Whether they know to offer online ordering or other stores so the customer still gets what she came for.

How do you keep up with current fit and fashion trends so you can talk about them with customers?

What they are checking: Whether they have genuine interest in fashion and product knowledge, which builds trust when they make recommendations.

Practice this interview out loud.

Offer builds a real interview for this exact role at Knitwell Group from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Knitwell Group.

About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here. Overview : The Lane Bryant Associate is responsible for creating a hospitable store environment using customer engagement that contributes to the achievement of Company goals. Success Characteristics : • Creates a warm and welcoming environment. • Strong written and verbal communication skills • Represents the brand through fashion and product knowledge. • Seamlessly integrates OMNI experience. Responsibilities : Sales and Service: • Identifies customer needs & wants with curiosity and confidence through intentional conversation. • Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships. • Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust. Operations: • Supports areas of operational energy as needed. • Plans and prioritizes tasks and responsibilities to meet the needs of the customer and business. • Protects company assets and maintains a safe work environment. • Follows all company policies and procedures as well as local, state, and federal employment laws. Requirements : • Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards. • Ability to work a flexible schedule including nights, weekends, and holidays. • Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers. • Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available. • Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using up to a 12-foot ladder. Benefits • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 4140-Prime Outlt Oshkosh-LaneBryant-Oshkosh, WI 54904 Position Type: Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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