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This position has closed. Stryker removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Associate Field Service Technician - Appleton, WI - Transport

Stryker · Appleton, WI · $24.54–$33.68 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about something electrical or mechanical you've repaired. How did you figure out what was wrong?

What they are checking: Whether they have real hands-on aptitude and a logical troubleshooting approach, even without formal experience.

How comfortable are you using software to document work, order parts and look up training material? Give me an example.

What they are checking: Whether they can handle the computer side of the job, which drives accurate records and inventory.

Tell me about a time you had to learn a new technical skill quickly. How did you approach it?

What they are checking: Whether they can absorb training fast, since the role is a step toward more senior ProCare work.

What would you do

You arrive at a hospital to do PM work and the unit manager says the beds are all in use. What do you do?

What they are checking: Whether they can work around patient care with patience and flexibility while still getting the job done.

You'll work mostly on your own around Appleton. How do you keep yourself organized and on schedule without a supervisor nearby?

What they are checking: Whether they are self-directed enough to manage a field day and meet metrics independently.

A nurse stops you in the hallway, frustrated that a bed has been broken for a week. How do you respond?

What they are checking: Whether they show customer etiquette under pressure and represent Stryker well even when the problem isn't their fault.

How would you keep your van inventory accurate when you're using parts across many sites?

What they are checking: Whether they understand that inventory accuracy is a measured part of the job and have a habit to keep it right.

How do you handle a day where the schedule falls apart because of an urgent repair call?

What they are checking: Whether they can reprioritize, communicate with affected customers and keep hours and overtime under control.

About the work

A stretcher's hydraulics won't hold height. Walk me through how you'd troubleshoot it.

What they are checking: Whether they work step by step from simple checks to complex ones instead of swapping parts at random.

Why do preventive maintenance and quality control checks matter so much on hospital beds and transport chairs?

What they are checking: Whether they connect routine checks to patient and caregiver safety, not just to a schedule.

Practice this interview out loud.

Offer builds a real interview for this exact role at Stryker from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Stryker.

Work Flexibility: Field-based Associate Field Service Representative – Transport As an Associate Field Service Representative, you will play a key role in supporting a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport solutions. You will work with a diverse range of products, including stretchers, transport chairs, bed frames, and temperature management systems. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior ProCare role within Stryker. What you will do • Possess basic electronic and mechanical aptitude. • Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades • Utilize computer software to complete documentation, order parts, reference training materials, and more • Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships • Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives • Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc. What you need Required: • High School diploma. • Must be at least 21 years of age to meet our driving requirements. • Valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy • Willingness and ability to work an extended work week including nights and weekends at times Additional Information • At times, may be required to move, set up and demonstrate equipment weighing up to 75 pounds (lift unassisted 75-80 pounds), reach, push, or pull in order to accomplish job accountabilities. • May involve prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling as appropriate. • Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention • May handle various materials including but limited to: durcot fabric, nylon fabric, Velcro, zippers, product components comprised of rubber, metals and coated products. $24.54 - $33.68 USD Hourly Travel Percentage: Up to 25% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.