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Associate Director, Organizational Excellence

AbbVie · North Chicago, IL · Full time · Human Resources

Posted Aug 31, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role partners with leaders globally on organizational design, team effectiveness and culture. Walk me through an organizational change you helped a leader make.

What they are checking: Whether they have actually helped a leader change how an organization works, not just delivered a training session or a survey.

You'd facilitate live and virtual workshops for senior in-line and matrix teams. How do you run a workshop with executives who would rather be elsewhere?

What they are checking: Whether they can hold the attention of senior leaders who are busy and skeptical, which is most of the facilitation in this role.

You'd advise, influence and coach senior leaders and human resources partners. How do you coach a leader who did not ask to be coached?

What they are checking: Whether they can earn the trust of a senior leader who did not ask for help, which is the daily reality of internal consulting.

What would you do

You'd assess root causes and deliver insights that inform recommendations. How do you diagnose a team that is underperforming without accepting the leader's own account of it?

What they are checking: Whether they diagnose problems independently instead of accepting the leader's own story, since leaders are often part of the problem.

You'd help leaders define an organizational strategy that aligns a team on one path. What do you do when the leadership team quietly disagrees?

What they are checking: Whether they bring hidden disagreement into the open, because a leadership team that only seems aligned will fail to execute later.

The posting names leveraging deep familiarity with the company's culture to make recommendations land. How would you learn a culture well enough to do that?

What they are checking: Whether they can learn an unfamiliar culture quickly and deliberately, since recommendations that ignore the culture rarely get adopted.

A leader wants a reorganization and you think the problem is something else. What do you do?

What they are checking: Whether they will challenge a leader's chosen solution when the real problem lies elsewhere, instead of simply delivering what was asked.

This is based at North Chicago working across functions globally. What would you want to know about the work in flight and the travel before you took it?

What they are checking: Whether they ask about the current workload and travel before accepting a global role, which shows realistic and grounded judgment.

About the work

You'd recommend organizational design changes. What makes a structure work rather than just look tidy on a chart?

What they are checking: Whether they understand that good structure is about decisions and accountability, not boxes on an org chart that look neat.

How do you know whether an organizational intervention worked?

What they are checking: Whether they define success before starting and measure it honestly afterward, even when the outcomes are about people and behavior.

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The full job description

As published by AbbVie.

Purpose As the Associate Director, Organizational Excellence, you will partner with leaders and teams to prepare the organization for the future and increase performance of AbbVie’s quickly evolving business. The primary focus of this role will be to consult on, design and deliver solutions in the areas of organization design, strategy, team effectiveness, culture and process optimization. Responsibilities • Consult with leaders across AbbVie globally and in all Functions to identify business needs and opportunities, given the environmental context and challenges expected in the future. • Assess the root causes and deliver key insights to the organization that inform recommendations. Help leaders and their teams define the organizational strategy that articulates a clear direction and aligns them on one path to execution. • Deliver holistic organizational approaches and solutions, recommending organizational design, team effectiveness, culture and process changes to accelerate business performance, ensuring alignment with strategy. • Facilitate live and virtual solutions, spanning discussions to workshops for senior levels of in line and matrix teams. • Leverage a deep familiarity and knowledge of AbbVie’s culture to increase the likelihood of successful recommendation design and implementation. • Advise, influence, and coach senior leaders and HR partners on prioritization of needs and critical conversations related to organizational effectiveness topics, such as readiness for and leading through change, culture, process, organization design efforts, and team leadership. • Collaborate to create a data-driven culture within OE, identifying and analyzing data to provide an informed perspective on organizational issues. • Participate in creating new tools and methodologies to improve our outcomes to stakeholders and clients. • Expand the organizational capability across the BHRs and rest of the organization. Education and Experience: • Bachelor’s Degree, required; Master’s degree, a plus. • At least 10 years of background/experience in: Internal or external consulting, Influencing and collaborating globally and with all levels of leaders, Instructional design, Facilitation, Process design and optimization, and Organizational effectiveness. • A proven, strong performer with leadership experience in multiple aspects of the business. • Record of driving business performance in times of change. • Knows what it takes for leaders to develop others and create high performing teams. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​ AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

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