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Associate Director, Change Management

AbbVie · North Chicago, IL · Full time · Other

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a change that people adopted at first and then drifted away from. What did you do?

What they are checking: Whether they understand sustainment and act when adoption fades.

Tell me about a time you influenced a senior leader without having authority over them.

What they are checking: Whether they can lead through influence, which this role depends on.

Tell me about a change project where you had to adapt your approach mid-course.

What they are checking: Whether they stay flexible and responsive instead of sticking rigidly to a plan.

What would you do

How do you get senior Finance leaders aligned when they each see the transformation differently?

What they are checking: Whether they can create real leadership alignment before asking employees to change.

A Finance team is overwhelmed by several changes landing at once. How do you handle it?

What they are checking: Whether they manage change saturation and help leaders sequence the work.

How do you decide what training people really need versus what is nice to have?

What they are checking: Whether they focus training on the behaviors that matter so people are not overloaded.

About the work

You'd lead integrated change strategies for Finance Transformation. Walk me through the main parts of a change plan you've built.

What they are checking: Whether they can lay out a complete plan with stakeholders, communications, training and reinforcement.

What does accelerating value realization mean to you on a change program?

What they are checking: Whether they connect change work to the business results the transformation was meant to deliver.

How do you measure employee engagement during a transformation, and what do you do with the results?

What they are checking: Whether they use engagement data to adjust plans instead of just reporting it.

How would you work with SMEs to set adoption milestones for a new operating model?

What they are checking: Whether they can partner with experts to turn goals into measurable checkpoints.

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The full job description

As published by AbbVie.

Purpose: The Change Management & Enablement Associate Director plays a critical role in driving Finance Transformation programs forward as part of enterprise-wide culture and behavior change to enable sustainable adoption of new processes, ways of working, and operating models within AbbVie Finance. This role goes beyond project delivery to focus on embedding change into the organization’s DNA, ensuring that employees not only adopt new tools and processes, but also embrace the mindsets, behaviors, and cultural shifts required to sustain transformation. The individual will lead the design and execution of integrated change strategies that influence leadership alignment, employee engagement, and process adoption, ultimately accelerating value realization and long-term organizational effectiveness. Responsibilities: Culture & Behavior Change Leadership • Lead Finance Transformation initiatives that drive mindset and behavior change, reinforcing a culture of continuous improvement, accountability, and adaptability. • Partner with senior leaders to model and reinforce desired cultural attributes and ways of working. • Work with SMEs to translate transformation objectives into clear behavioral expectations and adoption milestones. Process & Adoption Transformation • Drive end-to-end adoption of new processes and operating models, ensuring alignment across people, process, and technology. • Identify and address barriers to adoption, focusing on sustainable behavior change vs. one-time implementation. • Embed change into business routines, governance forums, and performance management where appropriate. Integrated Change Strategy & Execution • Develop and execute holistic change strategies that integrate communications, training, stakeholder engagement, and reinforcement mechanisms. • Apply structured change management methodologies to support both large-scale transformations and targeted process improvements. • Ensure alignment of change activities across cross-functional teams and initiatives. Stakeholder Engagement & Leadership Alignment • Build strong, trusted partnerships with senior leaders and project teams to drive alignment, sponsorship, and accountability. • Conduct stakeholder and readiness assessments to inform targeted interventions. • Act as a strategic advisor to leaders on navigating organizational change and resistance. Measurement & Continuous Improvement • Define and track adoption, behavior change, and culture metrics to measure success. • Leverage data and insights to continuously refine change strategies and improve outcomes. Capability Building & Enablement • Design and deliver training that supports not just knowledge transfer, but behavioral and mindset shifts. • Coach managers and teams to effectively lead and sustain change. • 10+ years of experience leading organizational change, culture transformation, or process adoption initiatives. • Proven ability to drive behavior change and embed new ways of working in complex, cross-functional environments. • Experience partnering with senior leadership to influence culture, alignment, and decision-making. • Strong understanding of change management methodologies (e.g., PROSCI, ACMP), with ability to apply them pragmatically. • Exceptional communication and storytelling skills, with the ability to influence across all levels of the organization. • Experience designing and measuring adoption and culture-related success metrics. • Bachelor’s degree in a relevant field (e.g., Communications, Organizational Development, Education). Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​ AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

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