Assistant Store Manager
Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you built a team that included people with very different backgrounds.
What they are checking: Fostering an inclusive, supportive environment, which the posting puts first.
Tell me about a time you coached an underperforming associate.
What they are checking: Coaching skill that improves performance and documents it fairly.
How do you develop a coordinator who wants to become a manager?
What they are checking: Commitment to growing people, which supports the company's emphasis on development.
Tell me about a time you had to deliver a change your team didn't like.
What they are checking: Leading through change with honesty and clear reasons rather than blaming upper management.
How do you stay effective as a leader on a schedule that includes nights, weekends and holidays?
What they are checking: Realistic commitment to retail management hours and keeping energy up for the team.
What would you do
The posting talks about creating magical moments for customers. How would you get a team to do that consistently at a HomeGoods store?
What they are checking: Whether they can turn a service idea into daily habits that associates actually follow.
How do you plan a day when a large truck, a call-out and a district visit all happen at once?
What they are checking: Prioritization and calm decision-making in a fast-paced, ever-changing store.
An associate tells you a coworker is stealing. How do you handle it?
What they are checking: Following loss prevention and HR procedures while protecting confidentiality and fairness.
A customer is very upset about a return that was refused. How do you resolve it?
What they are checking: Using judgment within policy to make it right while modeling service for the team.
About the work
Walk me through how you look at a store's sales, payroll and shrink numbers to decide what to fix first.
What they are checking: Business sense in reading key retail measures and acting on the biggest gaps.
How do you keep a store recovered and shoppable when merchandise changes daily?
What they are checking: Understanding off-price store standards and how recovery affects sales.
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Practice this out loudThe full job description
As published by TJX Companies.