Jobs › Peet's Coffee

Assistant Store Manager - Naperville

Peet's Coffee · Naperville, IL · $27.00–$30.00 an hour · Full time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

Apply at Peet's Coffee

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coached someone whose performance was slipping. What did you say, and what changed?

What they are checking: Whether they can give direct, caring feedback that improves results, which is most of a people-first leader's job.

The bonus here is tied to defined store metrics. Which store numbers have you been responsible for, and how did you move one?

What they are checking: Whether they understand how daily actions drive sales, labor and service numbers, not just that numbers exist.

Tell me about someone you developed who later got promoted or took on more.

What they are checking: Whether they grow people, which matters at a company that says careers are crafted.

What does 'the pursuit of better' mean to you in a coffee shop, day to day?

What they are checking: Whether they connect the brand's focus on coffee quality to concrete standards they would hold.

Tell me about a time you had to deliver a policy change your team did not like.

What they are checking: Whether they can explain the why and keep trust while still holding the line.

What would you do

It is the morning rush, two baristas called out, and the line is out the door. What do you do?

What they are checking: Whether they can redeploy people, jump in and protect the guest experience under real pressure.

A regular is upset that their drink was made wrong for the third time this week. How do you handle it?

What they are checking: Whether they fix the guest moment and also find the root cause on the bar.

You find out a shift lead has been letting friends skip paying. What do you do?

What they are checking: Whether they will act on integrity issues fairly and promptly, even with someone they like.

How do you keep your team motivated during a slow, rainy afternoon when everyone is drifting?

What they are checking: Whether they use quiet time for cleaning, training and connection instead of letting standards slide.

About the work

How do you build a weekly schedule that covers peaks without blowing the labor budget?

What they are checking: Whether they use traffic patterns and labor targets to schedule, rather than copying last week.

How would you run the store when the store manager is off, including opening, cash and inventory?

What they are checking: Whether they can own the full operation with good controls, since the assistant steps in for the manager.

Practice this interview out loud.

Offer builds a real interview for this exact role at Peet's Coffee from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Peet's Coffee.

Perk up your career with a bold new opportunity at Peet’s Coffee! We’re seeking passionate, people-first leaders to join our team as Assistant Store Managers. Do you want to work with curious, authentic, and passionate people who care deeply about coffee, customers, and the continuous pursuit of better – if so, apply today! WHAT WILL FILL YOUR CUP Competitive Pay, Perks & Benefits : • Bonus Program eligibility (paid monthly, based on performance tied to defined metrics), 401k (with generous matching), medical, dental and vision benefit options available. Employee Assistance program including useful resources for all employees. Paid vacation and holidays. Free coffee and fresh baked goods as well as an employee discount. • The pay scale for this position is between $27.00 - $30.00 per hour. This annualizes to $56,160 - $62,400 per year based on a 40-hour work week. The specific hourly wage offered will depend on factors including, but not limited to, years of experience, industry knowledge, skills and abilities as well as geographic location and market conditions. • Pay increases may be awarded in conjunction with strong employee performance documented by the performance review process, role changes or market conditions. Growth With Us: We believe careers are crafted. Whether you’re driven by people, process or purpose – Peet’s is a place where your growth journey can thrive – grow with us. • The Assistant Store Manager role serves as a developmental role towards becoming a Store Manager, working towards achieving readiness within 12 to 18 months. • Tuition scholarship opportunities with Oregon State University E Campus. Purposeful Work : At Peet’s, we are committed to improving conditions in coffee communities around the world. With Enveritas, our non-profit partner, we work to assess and improve conditions on the farms where we source our coffees. LEAD WITH PURPOSE - YOUR IMPACT • Support the Store Manager in achieving financial and operational goals by driving sales and leading the team to deliver exceptional customer experiences through effective deployment and consistent reinforcement of Peet’s service model. • Use reporting and feedback tools in partnership with the Store Manager to inform decisions, track team progress toward goals, and identify opportunities to improve performance and drive results. • Create and support a positive team culture and productive work environment through active coaching, effective communication, and sound judgment; foster camaraderie and help the team navigate change to support employee retention. • Contribute to employee development and performance by training and providing regular coaching and feedback to build employee knowledge and skills; in partnership with the Store Manager, recognize and respond to performance issues. • Support the Store Manager with recruiting, hiring, and ensuring appropriate staffing levels to maintain coverage and performance. • Assist in managing daily coffeebar operations, including inventory control, cash handling, cleanliness, and compliance with safety and labor standards. WHAT YOU WILL BRING Assistant Store Managers possess the desire and ability to develop into the Store Manager role within 12 to 18 months. They drive self-development through partnership with the Store Manager and District Leader and demonstrate ability to incorporate feedback into performance. Minimum Qualifications • 2 years management/supervisory experience within the service, food industry or equivalent related experience and training in related industry. • Assistant Store Managers are required to maintain open availability and follow management scheduling guidelines working 40 hours per week. • Ability to work a variety of hours/schedules to support business needs, including early mornings, evenings and weekends. • Must be able to comply with Peet's Employment of Minors policies, supervise and work with and among minors. • Must be legally eligible to work in the country where this job is located. • Must be at least 18 years of age or older. • Perform various physical tasks during the work shift. (See Physical Requirements ) The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business. To view the complete job description, which includes the essential duties for this role: Assistant Store Manager Job Description At Peet’s, we believe in creating an inclusive workplace where everyone feels welcome. We are proud to be an Equal Opportunity Employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, gender identity, citizenship status, disability, genetic information, uniform service, veteran status, or any other category protected under federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local ordinances. Peet’s is also committed to providing reasonable accommodation to job applicants with disabilities throughout the hiring process. If you need assistance or accommodation, please contact employeerelations@peets.com . Brew Something Great Together At Peet’s, we don’t just make coffee - we make community. Join a company that values coffee, culture, and continuous growth. Sound like your perfect blend? Apply today and start crafting your career at Peet’s.

Apply at Peet's Coffee

More assistant store manager roles