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This position has closed. Hy-Vee removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Assistant Manager of Health Wellness & Home

Hy-Vee · Quincy, IL · Full time

Posted Oct 3, 2026 · We last checked this listing on Oct 4, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you led several department managers who each had different strengths.

What they are checking: Whether they can coach and hold accountable leaders who run their own areas.

Hy-Vee asks leaders to model honesty, integrity and genuine care. Tell me about a time those values were tested for you.

What they are checking: Whether they act on values when it costs them something, not just when it's easy.

Tell me about a time you developed someone who went on to a bigger role.

What they are checking: Whether they invest in people's growth, which the posting calls out.

How do you split your time between the floor and the office?

What they are checking: Whether they lead by example on the sales floor rather than managing from a desk.

What would you do

You'd oversee the Health Wellness Home departments. How would you learn what's working and what isn't in your first month?

What they are checking: Whether they gather facts from people and numbers before making changes.

A department manager is missing sales goals two months running. How do you handle it?

What they are checking: Whether they dig into causes and coach before jumping to discipline.

A customer complaint escalates to you and the department manager handled it poorly. What do you do?

What they are checking: Whether they resolve it for the customer and coach the manager privately.

How would you handle a staffing gap that leaves one department short for the week?

What they are checking: Whether they move people across areas smartly and keep customer service steady.

About the work

Which numbers would you look at each week to know if your departments are healthy?

What they are checking: Whether they know retail metrics like sales, margin, labor and shrink.

How do you make sure the pharmacy, health and home areas give customers a consistent experience?

What they are checking: Whether they can set common standards across very different departments.

Practice this interview out loud.

Offer builds a real interview for this exact role at Hy-Vee from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Hy-Vee.

Additional Considerations (if any): Daytime Shifts - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Assistant Manager Health Wellness Home Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier. The Role and Why It's Important As the Assistant Manager of Health Wellness Home at Hy-Vee, you'll help lead store operations and support a team dedicated to delivering an exceptional customer experience. You'll set the tone for your area, model Hy-Vee's values of honesty, integrity, and genuine care, and make sure every department under your watch is running at its best. If you're a results-driven leader who leads by example, takes pride in developing people, and thrives in a fast-paced retail environment, this role is a great fit for you. What You'll Do No two shifts are exactly the same, but here's what you can expect: • Deliver outstanding customer service by greeting customers warmly and going the extra mile to make every visit a positive one • Supervise and coordinate activities of employees across all departments in your area; ensure standards for customer service, employee relations, and departmental profitability are met • Oversee proper training, handle employee issues, and coordinate disciplinary procedures as needed • Evaluate employee performance and recommend personnel actions including promotions, transfers, and dismissals • Determine location of ad and promotional displays and ensure product quality and quantities meet customer and store demands • Assist in forecasting and reviewing the store labor schedule within store manager guidelines • Oversee building and grounds maintenance and all store sanitation and cleanliness to meet store manager and company guidelines • Ensure compliance with store accounting procedures and report potential problems • Direct ordering of merchandise in respective areas and recommend additions, deletions, and shelf allocation • Work with department heads on schedules, labor, product purchasing, and merchandising to meet departmental goals • Train and enforce safety procedures; complete customer accident forms and first reports of injury; assign duties according to restrictions • Assist with replenishing shelf product and designing and constructing displays • Recruit and interview job applicants and assist with coordinating orientations • Handle cash registers and process inter-store transfers as needed • Handle confidential information including pricing, sales reports, and wages with discretion • Stay current on market trends, new products, equipment, and merchandising techniques • Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies • Assist in all areas of the store as needed and take on special projects as required • You'll receive direction and support from: Store Director and Store Manager Your Skills To be successful in this role, you'll need to be able to: • Lead and motivate a team across multiple departments in a fast-paced retail environment • Solve practical problems and make sound decisions with a variety of variables • Use basic math skills, including fractions, decimals, and percentages • Communicate clearly in writing and verbally with customers, employees, and vendors • Handle confidential information with discretion • High school diploma or equivalent required; one or more years of retail experience including Service Manager duties preferred Reporting Relationships Accountable and Reports to: Store Director and Store Manager Direct Reports: All positions except those listed above or as designated by the Store Manager Education and Experience • High school diploma or equivalent required • One or more years of retail experience including performing the duties of a Service Manager preferred Physical Requirements • Physical activity is incidental to the core duties of the role • Occasionally walk the floor or facility to observe operations, staff, or product • Where applicable to the role: ability to occasionally handle product for demonstration purposes • No regular lifting, carrying, or physical exertion required ​ Working Environment This is a fast-moving role performed throughout all areas of a retail store. You may encounter exposure to dust, noise, temperature extremes, equipment movement hazards, electrical shock, and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment. For information on company benefits visit Benefits | Hy-Vee . Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.