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Assistant Manager

Five Below · Kenosha, WI · Full time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through a seasonal reset you led. How did you follow corporate guidelines?

What they are checking: Whether they can execute a reset accurately and on time with a team behind them.

Tell me about a time you coached an associate who was struggling. What changed?

What they are checking: Whether they develop people with specific feedback and follow-up rather than just writing them up.

Tell me about a time you disagreed with your Store Manager. How did you handle it?

What they are checking: Whether they can push back respectfully in private and support the decision in front of the team.

What would you want to learn in this role to be ready to run your own store someday?

What they are checking: Whether they see the assistant role as a path and are hungry to learn the full business.

What would you do

You are Manager on Duty and the store is short-staffed on a busy Saturday. What do you do?

What they are checking: Whether they can reassign people, jump in themselves and protect checkout when the plan falls apart.

An associate tells you a coworker is stealing. What do you do?

What they are checking: Whether they handle a theft report carefully, protect privacy and escalate to the right people.

How would you use slow hours during the week to set the store up for a strong weekend?

What they are checking: Whether they plan ahead with recovery, backstock and training instead of letting slow time drift.

A customer slips on something in an aisle. You are in charge. What happens next?

What they are checking: Whether they care for the customer first and then follow incident reporting steps correctly.

About the work

How do you plan and run a freight day so product is on the floor quickly without hurting customer service?

What they are checking: Whether they can organize receiving and stocking around store traffic and the labor they have.

What steps do you follow to open and close a store safely?

What they are checking: Whether they treat cash, alarms and locking up as non-negotiable routines that protect the business.

How do you make sure promotions are signed correctly across the store?

What they are checking: Whether they check pricing and signage carefully, since mistakes cost money and customer trust.

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The full job description

As published by Five Below.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES • Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor • Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates. • Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. • Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. • Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. • Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. • Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. • Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly. Ensures the execution of company Inventory Integrity process QUALIFICATIONS • High School Graduate or equivalent • College experience preferred • Minimum 2 years of management experience • Excellent verbal and written communication skills • Ability to multi-task • Creative thinking • Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS • Frequently operate cash register • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet • Frequently ascend/descend ladders in order to retrieve and put away stock • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures • Must be able to remain in a stationary, upright position for 80% of the time • Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers

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