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Assistant Manager - Burlington, WI

Tidal Wave Auto Spa · Burlington, WI · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you led a small team of 10 to 15 people while also doing the hands-on work beside them.

What they are checking: Whether they lead from the front line, which the posting says is how assistant managers earn respect here.

How would you coach an attendant who is great with customers but rarely asks anyone to join the Unlimited Car Wash Club?

What they are checking: Whether they can build a sales skill through modeling and practice rather than just pressure.

How do you build a culture of teamwork and fun without letting standards slip?

What they are checking: Whether they can keep a young hourly crew engaged while still holding people to the job.

Tell me about a time you had to correct someone who was also your friend at work.

What they are checking: Whether they can hold peers accountable after moving into a leadership role.

Where do you see yourself in the Tidal Wave management path in two years?

What they are checking: Whether they want to grow into a site manager role and are realistic about what it takes.

What would you do

How would you push the site toward its volume, revenue and profitability goals in a slow week?

What they are checking: Whether they know which levers they control, like membership sales, speed and service, instead of blaming weather.

A car comes out of the tunnel with a damaged mirror and the customer blames the wash. Walk me through what you do.

What they are checking: Whether they stay calm, document facts, follow the damage process and protect both the customer and the company.

Two attendants call off on a sunny Saturday. How do you cover the site?

What they are checking: Whether they can re-plan a short-staffed shift quickly and step in themselves where needed.

About the work

What quick equipment checks would you do at the start of a shift, and what would make you shut the tunnel down?

What they are checking: Whether they put safety and equipment care first and know when stopping the line is the right call.

What admin work have you done before, like scheduling, cash handling or reports?

What they are checking: Whether they can handle the light admin side without it pulling them off the floor too long.

How would you train a brand-new hire in their first week so they're safe on the conveyor?

What they are checking: Whether they have a structured way to train safety-critical tasks and check understanding before trusting someone alone.

Practice this interview out loud.

Offer builds a real interview for this exact role at Tidal Wave Auto Spa from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Tidal Wave Auto Spa.

Starting Pay Rate: Hourly - Hourly Plan, 18.00 USD Hourly Develop as a leader and grow your career with Tidal Wave Auto Spa! A Tidal Wave Assistant Manager shares, and assists with, the responsibilities of the site’s facility and its operations. They use their drive, determination, and a self-disciplined approach to achieve results that meet and exceed established volume, revenue, and profitability goals. Our Assistant Managers lead by example, and you can find them on the front line, shoulder-to-shoulder, with the team! This position is a great way to prove that you can lead a team, along with immense professional development opportunities, and a great career path to high level management positions at Tidal Wave. What We Will Provide • Competitive hourly pay with the opportunity to earn weekly commission. • A schedule designed to provide a healthy work-life balance. Flexible scheduling with 35 – 45 hours a week! • A tremendous opportunity for growth and development within Tidal Wave! What Your Day Will Look Like • Assist in leading a small team of 10 -15 employees, while creating a culture that emphasizes teamwork and fun! • Fast paced and structured work environment. • Provide an exceptional guest experience through quality and friendly service. • Assist in limited admin work and quick checks on equipment. • Assist in the training and developing employees at every position. • Maintain a clean and organized facility, landscaping, and equipment rooms. What You Will Need • 2+ years leadership experience required. • Quick problem-solving and decision-making skills. • Mechanical inclination and experience preferred. • Ability to be on your feet for long hours at a time. • Willingness to work in all weather conditions. • Drug screen and background check required per state guidelines. Additional Information • This position involves both administrative and hands- on operational duties in an outdoor, fast-paced environment • Ability to stand, walk, and move continuously for extended periods of time (up to 8–10 hours per shift). • Frequent bending, kneeling, reaching, stooping, climbing, and crouching required. • Must be able to lift, carry, push, or pull up to 50 pounds regularly, and occasionally more with assistance. • Requires manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls. • Visual acuity to monitor vehicle condition, equipment function, and safety compliance. • Must be comfortable working in varying outdoor weather conditions, including heat, cold, humidity, and rain. • Regular exposure to water, cleaning chemicals, noise, and moving mechanical equipment. • Must be able to communicate clearly and respond quickly to safety or operational concerns in a noisy environment. • Ability to perform job duties safely and effectively in a fast-paced, team-oriented setting. • This role will require work outside of normal business hours, including evenings and weekends, based on company needs. • This role may also require occasional driving for company business using a company, rental, or personal vehicle. A valid driver's license and compliance with company driving standards are required. • Note: This description is intended to reflect the essential functions and physical demands of the role. It does not list every task or responsibility As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including: • PTO is based on the company’s PTO policy. • Eligibility for health, dental, and vision coverage subject to 30 day waiting period. • Eligibility for 401(K), subject to plan terms. • Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 90 day waiting period. • Company-paid holidays. **Must enroll in New Hire Benefits within your first 30 days of employment for coverage to take effect. The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Restaurant Management Experience is ideal and skill sets are easily transferable. Outback Steakhouse / Texas Roadhouse / Ruby Tuesday / Panera Bread / Starbucks / Longhorn Steakhouse / Chipotle/ Cracker Barrel / Red Lobster / TGI Fridays / Boston Market / Tijuana Flats About Tidal Wave Auto Spa Tidal Wave Auto Spa is one of the fastest-growing car wash companies in the country and a recognized leader in the industry. Our journey began in 2004 in the small town of Thomaston, Georgia, where our headquarters remains today. Since then, Tidal Wave has grown into a national brand with more than 300 locations across 30 states, delivering fast, high-quality car care through innovative technology and exceptional guest service. Our success is driven by our people. We believe great locations are built by great leaders, which is why we empower our teams to take ownership, serve their communities, deliver results, and create an environment where both employees and guests can thrive. As Tidal Wave continues to grow, we are looking for talented, motivated individuals who are ready to grow with us. Our goal is to redefine the car wash industry through innovation, operational excellence, outstanding service, and an unwavering commitment to our employees and the communities we serve. Recognized as one of the leading conveyor car wash companies in the country and named to the Inc. 5000 list of America’s Fastest-Growing Companies, Tidal Wave continues to build on a strong foundation of growth, leadership, and community involvement. Through our charitable efforts, we have also contributed millions of dollars to organizations and causes in the communities we call home. Join the wave and build your future with Tidal Wave Auto Spa.

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