Jobs › Knitwell Group

Assistant Manager, Arlington Heights

Knitwell Group · Arlington Heights, IL · $19.00–$23.75 an hour · Full time

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

Apply at Knitwell Group

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Chico's inspires accomplished women to express their individuality. How would you build that feeling into the way your team serves customers?

What they are checking: Whether they understand the brand's customer and can turn it into service behaviors a team can follow.

Tell me about a time you helped hire someone. What did you look for?

What they are checking: Whether they know what makes a strong associate, since the posting gives them a role in hiring and development.

Tell me about a time you motivated a team that was tired or discouraged.

What they are checking: Whether they can lift morale in real ways, which the posting expects when it asks them to motivate the team.

How do you share the work with the Store Manager so you complement each other?

What they are checking: Whether they can be a true partner who fills gaps, which is what makes an assistant manager valuable.

What would you do

The store is behind its monthly sales goal with ten days left. What would you do as Assistant Manager?

What they are checking: Whether they take ownership of the financial goals the posting names and can rally a team with a practical plan.

How do you build community connections that bring local customers into the store at Arlington Heights?

What they are checking: Whether they think beyond the four walls, since the posting names community building as part of the role.

An associate gives poor service to a customer and you saw it happen. How do you handle the next few minutes and the next day?

What they are checking: Whether they can fix the customer moment first and then coach privately, which separates leaders from enforcers.

You notice a pattern of missing merchandise. What do you do?

What they are checking: Whether they follow safe store operations and compliance steps instead of accusing people or ignoring the problem.

About the work

Walk me through how you handle daily replenishment of floor merchandise during a busy week.

What they are checking: Whether they understand basic inventory flow, which keeps sizes on the floor and protects sales.

How do you keep the store visually inspiring when you are short on time and staff?

What they are checking: Whether they know which visual standards matter most to customers and can keep them up under pressure.

How would you prepare the team for a full physical inventory?

What they are checking: Whether they understand the planning and accuracy an inventory count requires, which affects shrink and results.

Practice this interview out loud.

Offer builds a real interview for this exact role at Knitwell Group from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Knitwell Group.

About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. About the role As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates. The impact you can have In this role, you'll have the opportunity to: • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences. • Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers. • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections. • Create an inclusive store environment for associates where everyone feels welcome and engaged. • Use technology to provide customers with a seamless omnichannel shopping experience. • Support the Store Manager in recruiting, hiring, and developing talent. • Use tools and reporting to drive operational excellence and financial discipline. • Build productive relationships by listening, sharing ideas, and supporting the team. You'll bring to the role • 1+ year retail management experience (preferred) • Brings a hospitality mindset when connecting with customers and associates • Technology proficient and ability to operate a point-of-sale system • Strong business acumen and ability to implement action plans to drive results • Takes initiative in making thoughtful decisions Benefits • Medical, dental, and vision insurance • 401(k) plan • Paid time off & holidays • Opportunities for monthly bonuses • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 0820-Arlington Town Square-ANN-Arlington Heights, IL 60005 Position Type: Regular/Full time Pay Range: $19.00 - $23.75 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

Apply at Knitwell Group

More assistant manager roles