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This position has closed. Aspen Dental removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Assistant Dental Office Manager

Aspen Dental · Marion, IL · $20.00–$23.00 an hour · Full time

Posted Aug 3, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

At Aspen, this role is called an Operations Lead. Tell me about a time you helped run the operations of an office or store.

What they are checking: Whether they have experience with daily operations and supporting a manager.

Tell me about a time you coached a coworker on doing something better.

What they are checking: Whether they can give helpful feedback, since this role supports and develops the front office team.

There's an eight-week training program for this role. What would you want to get out of it?

What they are checking: Whether they are thinking about growth, since this role often leads to office manager.

What would you do

The office manager is out, and two staff members call in sick. How do you keep the day running?

What they are checking: Whether they can step up, reorganize the team and keep patient care on track.

A patient is angry about a long wait and wants to speak to a manager. What do you do?

What they are checking: Whether they take ownership, calm the patient and fix the problem rather than deflecting.

You notice a teammate is consistently rushing through insurance verification. What do you do?

What they are checking: Whether they address issues that cause billing problems later, without being harsh.

About the work

How would you help the office meet daily goals for scheduled patients and accepted treatment?

What they are checking: Whether they understand the metrics that drive a dental office and how the front office affects them.

How would you explain a treatment plan's cost and insurance coverage to a patient?

What they are checking: Whether they can walk patients through finances clearly and accurately, which drives case acceptance.

How do you handle collections and make sure payments are recorded correctly?

What they are checking: Whether they are careful with money and follow financial procedures.

How would you make sure the schedule is used well, without too many gaps or double-bookings?

What they are checking: Whether they understand that a well-managed schedule balances patient flow and production.

Practice this interview out loud.

Offer builds a real interview for this exact role at Aspen Dental from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Aspen Dental.

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives. Job Type: Full-Time Salary: $20 - $23 / hour At Aspen Dental, we put You First. We offer: • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* • Career development and growth opportunities to support you at every stage of your career • A fun and supportive culture that encourages collaboration and innovation • Free continuous learning through TAG U How You’ll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role. • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards • Work collaboratively with other members of the dental team to provide exceptional patient care • Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team • Review data day to day to evaluate the impact on the practice • Oversee scheduling and confirming patient appointments • Verify insurance payment, collection, balance nightly deposits and credit card processing • Additional tasks assigned by the Manager Preferred Qualifications • High school diploma or equivalent; college degree preferred • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds • Demonstrate analytical thinking; place a premium on leveraging data • Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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