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Assistant Branch Manager - Naperville, IL

Wintrust · Naperville, IL · $26.00–$32.00 an hour · Full time

Posted Aug 19, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Naperville has a lot of banks. How would you build the branch's presence in that community?

What they are checking: Local business development in a competitive suburb.

Tell me about addressing a performance problem with someone who used to be your peer.

What they are checking: The awkward reality of a first supervisory step.

How do you run a team meeting that people leave actually knowing something new?

What they are checking: The team meetings this posting makes a duty.

Wintrust posted Branch Managers in Homer Glen and Menomonee Falls and relationship bankers across several suburbs at the same time. Why the assistant manager seat for you?

What they are checking: Self-placement across the branch roles posted together.

This is onsite in Naperville at $26.00 to $32.00 an hour plus an annual bonus, preferring three to five years of banking and possibly requiring mortgage loan originator registration. Where do you stand on that registration, and what do you want to know about the branch's size?

What they are checking: A direct check on the stated pay, experience and conditional registration.

What would you do

You would run the branch when the manager is away. What do you check on a day you are in charge?

What they are checking: Whether they have thought about the acting-manager duty this posting names.

Walk me through a coaching session with a banker who is not making referrals.

What they are checking: The coaching this role owns alongside the manager.

How do you cross-sell a loan or retirement product without it feeling like a pitch?

What they are checking: The cross-sell duty this posting names, judged by the customer's experience.

About the work

You are scheduling the branch for a holiday week. How do you decide coverage?

What they are checking: Practical scheduling, which this posting includes in operations.

What do safety and security procedures mean in a branch, and what would you watch for?

What they are checking: The security oversight this posting names, which people often skip over.

Practice this interview out loud.

Offer builds a real interview for this exact role at Wintrust from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Wintrust.

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago’s Bank® as an Assistant Branch Manager! Why join us? • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) • Competitive pay and annual discretionary bonus eligible • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few • Family-friendly work hours • With 200+ community bank locations, we offer opportunities to grow and develop in your career • Promote from within culture What you’ll do: As the Assistant Branch Manager, you will assist the Branch Manager in delivering superior financial results and best in class customer service by creating a proactive sales and service environment and maximizing employee productivity and effectiveness. You’ll also work with other internal lines of business to maximize growth and profitability. • Establish and enhance the bank's presence in the local community by participating in networking events and initiating outbound calling efforts to drive branch sales • Oversee branch operations, including training, scheduling and facility management • Conduct meetings to keep team members informed and motivated • Conduct coaching sessions and address employee performance issues as needed • Perform duties of Branch Manager in his/her absence • Cross-sell products and services aligning with customer needs including deposit, loan and retirement products • Perform Personal Banker duties as necessary • Ensure compliance of all department, bank and regulatory policies and procedures • Oversee adherence to all established safety and security procedures Qualifications: • High School diploma or GED required; college degree or related banking experience preferred • Previous managerial experience preferred • Minimum 3-5 years previous banking experience preferred • May require NMLS certification Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated hourly rate for this role is $26.00 - $32.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills and experience. #LI-ONSITE From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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