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Application Analyst - HIM

Silver Cross Hospital · Remote · $35.76–$45.60 an hour · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How well do you understand HIM work like coding, CDI and release of information, and why does that matter for an analyst?

What they are checking: Whether they understand the business side well enough to translate between HIM staff and IT.

Tell me about a software upgrade you implemented. How did you test it and plan for things going wrong?

What they are checking: Whether they test carefully and have a rollback plan, because a bad upgrade can stop coding and billing.

This role is remote. How do you build trust with HIM staff and coders you rarely see in person?

What they are checking: Whether they communicate proactively so users feel supported instead of ignored by a distant IT team.

Tell me about a time you had to coordinate a vendor, IT and a clinical department to resolve an issue.

What they are checking: Whether they can own a problem across groups and keep it moving until it is actually solved.

What would you do

A 3M upgrade is scheduled, but HIM leadership says month-end close is the same week. How do you handle it?

What they are checking: Balancing technical timelines against business impact on reimbursement, and negotiating a sensible plan.

A coding manager asks for a change that you think will cause problems downstream in billing. What do you do?

What they are checking: Whether they push back with evidence and include the right people instead of just doing what is asked.

About the work

This role supports the Oracle/Cerner HIM module, Meditech Abstracting, 3M and Optum Integrity One. Which of these have you supported, and at what depth?

What they are checking: Whether their hands-on system experience matches the stack, since there is little time for a long ramp-up.

Coders say charts are not flowing from the EHR into the coding workqueue. Walk me through how you troubleshoot it.

What they are checking: Whether they work through interfaces and workflow step by step instead of guessing or blaming the vendor.

How would you troubleshoot a Nuance or dictation interface where documents are landing on the wrong patient?

What they are checking: Recognizing a patient safety and privacy issue and acting fast to contain it before fixing the root cause.

What daily or periodic tasks do HIM applications need, and how do you make sure they never get missed?

What they are checking: Whether they build reliable routines or monitoring so scheduled jobs do not silently fail.

How do you document a system build so another analyst could support it if you were out?

What they are checking: Whether they leave clear records, which keeps a small team from depending on one person.

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The full job description

As published by Silver Cross Hospital.

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated. Summary: The HIM Application Analyst works closely with IT and HIM/Coding management, other application analysts and departmental staff in building stable and secure integrated system solutions, providing ongoing maintenance and support of these systems, and evaluating and deploying emergent and new technologies. The HIM Application Analyst acts as a liaison between technical staff and the HIM department. The analyst will have an in depth understanding of HIM functions due to their responsibility for providing support for Oracle/Cerner Health Information Management module, Meditech Abstracting (ABS) and other applications to include: 3M coding and reimbursement systems, Optum Integrity One (OIO) and Clinical Documentation Improvement (CDI), document type management, CAMM media storage, Nuance, related interfaces, and all other applications under Health Information Management. The analyst is responsible for identifying and resolving errors, implementing software upgrades, enhancements and ensuring daily or periodic applications tasks are performed. The analyst will coordinate necessary resources or personnel (user departments, vendor personnel, I/S programming or technical staff, consultants, physicians and other affiliated personnel) to ensure that supported systems operate smoothly and effectively. The Application Analyst will have knowledge of ROI, Coding, deficiency tracking, chart completion, MRN and account merges, etc. Analyst also provides input into strategic planning for their areas of responsibility. Requirements: • Bachelor’s degree preferred. • Certified in Oracle/Cerner HIM module. • RHIA, RHIT preferred. • Minimum of 3-5 years of experience in Information Systems supporting applications in a health care setting. • Significant experience implementing, integrating and supporting in-house and ancillary applications. • Excellent project management and vendor management skills. • Participates in and may lead new and upgrade application projects. • Ability to manage multiple projects and tasks simultaneously. • Analyst is responsible to document, test, communicate and resolve identified problems. • Knowledgeable of current application information technologies and trends in health care. • Requires excellent written and verbal communication skills. Work Shift Details: Days, Days; Role can be On-site, Hybrid, or Remote Department: INFORMATION SYSTEMS Benefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: · Medical, Dental and Vision plans · Life Insurance · Flexible Spending Account · Other voluntary benefit plans · PTO and Sick time · 401(k) plan with a match · Wellness program · Tuition Reimbursement Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. The expected pay for this position is listed below: $35.76 - $45.60 The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

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