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This position has closed. Northwestern Medicine removed this listing from their careers page on Oct 5, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Application Analyst Associate

Northwestern Medicine · Chicago, IL · Full time · Health Care Provider

Posted Sep 28, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you learned a new system quickly. How did you go about it?

What they are checking: Whether they can learn independently, which an associate role depends on.

Tell me about a time you explained a technical problem to someone who wasn't technical.

What they are checking: Whether they can communicate clearly with clinicians and staff.

Tell me about a time you made a mistake on a project and how you fixed it.

What they are checking: Whether they own errors early and learn from them.

What interests you about working in health care IT?

What they are checking: Whether they understand the impact of the work and would stay motivated.

What would you do

A user says the application isn't working. What questions do you ask first?

What they are checking: Whether they gather the facts needed to reproduce and solve a problem.

How do you know when to keep troubleshooting on your own and when to ask a senior analyst?

What they are checking: Whether they balance independence with knowing when to escalate before SLAs are missed.

About the work

What do you know about how hospital systems like an EHR, lab or pharmacy system share data?

What they are checking: Whether they have a basic picture of system integration that they will build on.

How would you test a small change before it goes to production?

What they are checking: Whether they understand the habit of testing carefully in systems that support patient care.

How do you keep track of your tickets so nothing falls through the cracks?

What they are checking: Whether they are organized enough to work a queue reliably.

How do you document what you learn so you can use it again?

What they are checking: Whether they build their own knowledge base, which speeds up their growth.

Practice this interview out loud.

Offer builds a real interview for this exact role at Northwestern Medicine from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Northwestern Medicine.

The Application Analyst Associate , reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care. We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly. Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by: • Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies • Implementing advanced technologies in clinical and administrative areas • Furthering development of the end user support model to help enhance modern infrastructure Responsibilities: • Develops skills necessary to support assigned services and systems while learning the integration and interaction of all supported services and systems. • Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements. • Executes project tasks as assigned under the direction of the IS Manager, Team Lead, or Senior IS Application Analyst, and executes routine support with assistance. • Adheres to and enhances quality assurance standards, systems development and delivery methodologies. • Contributes to ongoing process to integrate end users requests with software functionality. • Contributes to analysis and recommendations relating to application build and functionality of systems to ensure reliability for current and / or future use. • Develops diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment. • This position requires participation in an on-call support to ensure the availability and performance of our systems. Minimum Requirements: Experience: • 1-2 years of Experience in Core Discipline Preferred: • Bachelor's Degree Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.