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Analyst Business Systems IT

Medline · Northbrook, IL · $92,000–$138,000 a year · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a change you specified caused a problem downstream in ERP or warehouse systems.

What they are checking: Whether they understand system dependencies and learn from missed impacts.

Tell me about a time you supported a release after go-live and had to fix problems fast.

What they are checking: Whether they own post-release support and stay calm when issues appear.

What would you do

Carriers are rejecting tenders and nobody knows why. How do you investigate?

What they are checking: Whether they can dig through config, data, logs and EDI transactions to find a root cause.

Operations and logistics want different things from the same enhancement. How do you resolve it?

What they are checking: Whether they can facilitate a decision between stakeholders without picking sides blindly.

How do you handle a vendor whose TMS platform cannot do what the business needs?

What they are checking: Whether they can find workarounds or push vendors effectively.

About the work

Which Transportation Management Systems have you worked with, and what parts of the workflow did you support?

What they are checking: Whether they have real TMS depth across planning, rating, tendering and tracking.

Walk me through how you would turn a logistics team's request into requirements a developer can build from.

What they are checking: Whether they write clear specs, process flows and acceptance criteria, which is the core of the role.

Explain how EDI 204, 990 and 214 transactions fit together in a shipment's life.

What they are checking: Whether they understand the carrier messages that TMS problems often trace back to.

How do you use SQL when troubleshooting a production issue?

What they are checking: Whether they can query data directly rather than depending on developers for every answer.

How do you write test scenarios and run user acceptance testing for a TMS change?

What they are checking: Whether they can make sure releases work before they reach operations.

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The full job description

As published by Medline.

Job Summary Medline is looking for a Business Systems Analyst with strong system analysis experience and working knowledge of industry-standard Transportation Management Systems (TMS). This role supports the TMS team by translating logistics, warehouse, carrier, parcel, and ERP needs into clear requirements, process improvements, system changes, and production-ready solutions across multiple transportation platforms. Job Description Responsibilities: • Analyze TMS workflows across shipment planning, rating, carrier selection, tendering, tracking, visibility, exception management, and downstream reporting. • Translate business needs into requirements, functional specifications, process flows, data mappings, test scenarios, and acceptance criteria. • Investigate production issues and enhancement requests by analyzing system behavior, configuration, data, SQL queries, logs, interfaces, EDI/API transactions, and upstream/downstream dependencies. • Partner with developers, Operations, logistics teams, vendors, and business stakeholders through discovery, design, build, testing, deployment, and post-release support. • Support release readiness, user acceptance testing, documentation, communication, and continuous improvement for TMS capabilities. To qualify, you must possess the following: • 5+ years of Business Systems Analyst, Systems Analyst, or similar experience supporting enterprise applications and cross-functional technology initiatives. • Experience supporting logistics, TMS, warehouse, distribution, carrier, parcel, or supply chain technology solutions. • Strong system analysis skills, including requirements documentation, process/data flow analysis, root-cause analysis, testing, and functional impact assessment. • Ability to read SQL, analyze application data, troubleshoot interfaces/logs, and communicate findings clearly to technical and business audiences. • Bachelor’s Degree in Computer Science, Information Systems, Supply Chain, Logistics, Engineering, Business, or a related field. Preferred Qualifications • Experience with industry-standard Transportation Management Systems (TMS), including platforms such as Oracle Transportation Management (OTM) / Oracle TMS or similar solutions. • Experience with TMS integrations across ERP, WMS, carrier systems, parcel platforms, EDI/API transactions, middleware, reporting platforms, or vendor solutions. • Knowledge of transportation execution, shipment visibility, exception management, freight rating, optimization, and operational support processes. • Experience with Agile and DevOps tools such as Jira, Zephyr, Splunk, SonarQube, Azure DevOps, or similar platforms. Click here to learn more about a career in IT at Medline! Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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