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Administrative Tech CDH PICU Part-time Days

Northwestern Medicine · Winfield, IL · Part time · Health Care Provider

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The PICU cares for very sick children. How would you handle working around critically ill kids and stressed parents?

What they are checking: Whether they can stay steady and kind in an intense setting where families are frightened.

Tell me about a time you kept your cool when someone was upset with you.

What they are checking: Whether they can stay professional when parents direct their stress at the front desk.

What would you do

The unit phone is ringing, a parent is at the desk and a nurse asks you to grab supplies. What do you do first?

What they are checking: Whether they can prioritize quickly and communicate so nobody is left hanging.

You notice an alarm going off in a room and the nurse is busy with another patient. What do you do?

What they are checking: Whether they check on the patient and alert the nurse rather than assuming someone else will.

The schedule is 7 a.m. to 7 p.m. two days a week with every third weekend. How does that fit your life?

What they are checking: Whether they have planned for the schedule and can be reliable.

How do you keep a patient's room clean and stocked without disturbing a resting child?

What they are checking: Whether they think about the patient's comfort while doing routine tasks.

About the work

How do you take vital signs on an infant who is crying and moving?

What they are checking: Whether they know practical tricks for getting accurate readings from small children.

Walk me through how you transport blood products or specimens safely.

What they are checking: Whether they follow identification and blood-borne pathogen rules every time.

How do you keep patient records and paperwork accurate when the unit gets busy?

What they are checking: Whether they are careful with medical record tasks that affect care and billing.

What does hourly rounding look like in a PICU, and why does it matter?

What they are checking: Whether they understand regular checks support safety and family trust.

Practice this interview out loud.

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The full job description

As published by Northwestern Medicine.

Hours: 7a - 7p with an every third weekend rotation (2 shifts a week) The Administrative Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. • Performs unit-based reception, clerical, and medical record functions. Is customer oriented and able to communicate with all levels of staff, patients, and their families. Serves as liaison between patient care units and all other departments. Assists patients with activities of daily living, provides basic nursing care to patients and assists in maintenance of a safe and clean environment under the direction and supervision of the registered nurse in charge of the team and/or unit. Responsibilities: • Performs basic patient care responsibilities, including vital signs, skin care, and personal care, considering needs specific to the standard of care for patient's age. • Maintains patient rooms in a clean and neat manner, keeping the patient's environment presentable and restocking areas as directed. • Consistently demonstrates Hourly Rounding key behaviors. • Collects and labels specimens (urine, stool and sputum) accurately and according to policy. Identifies and transports blood/blood components and specimens using appropriate blood borne pathogen precautions. Identifies drains and tubes, empties and records drainage. • Follows standard precautions and CDH infection control policies and procedures consistently. • Re-applies oxygen masks and cannulas; orally suctions patients. • Manages and operates equipment safely and correctly, cleans equipment according to standards. • Assists with patient admission, orients patients, and family to the room, assists patients with ambulation/positioning, prepares patients for discharge/transfer, and transports patients as needed. Required: • High school graduate or equivalent • Current student in a relevant field of study: Medical Assistant, EMT-B, Clinical Nurse Assistant, Patient Care Technician certification, or one year of health care experience • CPR – Basic Life Support Preferred: • Additional languages • Knowledge of medical terminology Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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