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Administrative Tech CDH Peds Part-time Days

Northwestern Medicine · Winfield, IL · Part time · Health Care Provider

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a scared child feel more comfortable.

What they are checking: Whether they have patience and creativity when working with children.

How do you serve as a link between the unit and other departments?

What they are checking: Whether they communicate clearly and follow through on requests.

What would you do

This role does both reception work and patient care on a pediatric unit. How do you balance the phone ringing with a child who needs help?

What they are checking: Whether they can prioritize between clerical and clinical tasks without dropping either.

A parent is upset at the desk because they have been waiting for an update. How do you handle it?

What they are checking: Whether they calm parents and get the right person involved quickly.

You notice a child's breathing looks different than an hour ago. What do you do?

What they are checking: Whether they report changes right away, since children can decline quickly.

About the work

How do vital signs differ for an infant, a young child and a teenager?

What they are checking: Whether they know normal ranges vary by age and can spot an abnormal reading.

Walk me through how you label and send a specimen from a pediatric patient.

What they are checking: Whether they are careful with patient identification and blood-borne pathogen precautions.

What does hourly rounding mean to you on a pediatric unit?

What they are checking: Whether they understand regular check-ins keep children safe and parents reassured.

How do you empty and record output from a drain or tube?

What they are checking: Whether they record accurately and report anything unusual to the nurse.

How do you protect a patient's privacy when families and visitors are around the desk?

What they are checking: Whether they know which information can be shared and with whom.

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The full job description

As published by Northwestern Medicine.

The Administrative Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. • Performs unit-based reception, clerical, and medical record functions. Is customer oriented and able to communicate with all levels of staff, patients, and their families. Serves as liaison between patient care units and all other departments. Assists patients with activities of daily living, provides basic nursing care to patients and assists in maintenance of a safe and clean environment under the direction and supervision of the registered nurse in charge of the team and/or unit. Responsibilities: • Performs basic patient care responsibilities, including vital signs, skin care, and personal care, considering needs specific to the standard of care for patient's age. • Maintains patient rooms in a clean and neat manner, keeping the patient's environment presentable and restocking areas as directed. • Consistently demonstrates Hourly Rounding key behaviors. • Collects and labels specimens (urine, stool and sputum) accurately and according to policy. Identifies and transports blood/blood components and specimens using appropriate blood borne pathogen precautions. Identifies drains and tubes, empties and records drainage. • Follows standard precautions and CDH infection control policies and procedures consistently. • Re-applies oxygen masks and cannulas; orally suctions patients. • Manages and operates equipment safely and correctly, cleans equipment according to standards. • Assists with patient admission, orients patients, and family to the room, assists patients with ambulation/positioning, prepares patients for discharge/transfer, and transports patients as needed. Required: • High school graduate or equivalent • Current student in a relevant field of study: Medical Assistant, EMT-B, Clinical Nurse Assistant, Patient Care Technician certification, or one year of health care experience • CPR – Basic Life Support Preferred: • Additional languages • Knowledge of medical terminology Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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