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This position has closed. Northwestern Medicine removed this listing from their careers page on Oct 5, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Administrative Coordinator- Hepatology Transplant Full Time Days

Northwestern Medicine · Chicago, IL · Full time · Health Care Provider

Posted Sep 28, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Transplant programs move fast and deal with sensitive cases. How do you stay organized in that kind of environment?

What they are checking: Whether they have systems for staying on top of time-sensitive work in a complex clinical program.

Tell me about a special project where you gathered information and made a recommendation.

What they are checking: Whether they can analyze problems and suggest solutions, as the posting describes.

Tell me about a time you supported someone who was very demanding.

What they are checking: Whether they stay patient and professional under pressure from leaders.

What do you know about what a hepatology transplant team does?

What they are checking: Whether they took the time to understand the team they'd support.

What would you do

How do you handle a request from a physician that conflicts with a policy?

What they are checking: Whether they respect rules while finding ways to help and escalate when needed.

A director is out and something urgent comes up. What do you do?

What they are checking: Whether they use good judgment and know who to involve.

About the work

How would you redesign a filing or record-keeping system that isn't working?

What they are checking: Whether they can analyze a system and improve it, which the posting names directly.

What do you use Excel for, and what's the most complex thing you've built?

What they are checking: Whether they have real spreadsheet skills for tracking and analysis.

How do you protect patient privacy when handling transplant documents?

What they are checking: Whether they understand how sensitive transplant information is and follow HIPAA.

How do you keep supplies and inventory organized for a department?

What they are checking: Whether they plan ahead so the department doesn't run out of needed items.

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The full job description

As published by Northwestern Medicine.

The Administrative Coordinator position reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Administrative Coordinator is responsible for higher-level administrative support to various directors within the organization and must use independent judgment and authority to execute projects and maintain workflow. The incumbent will work as part of team and demonstrate superior organization skills, strong interpersonal and communication skills, and attention to detail proficient Microsoft application skills (Word, Excel and PowerPoint) and be highly flexible and adaptable. RESPONSIBILITIES • Independently performs high level technical and administrative work supporting the division or unit. • Serves as a project manager for a variety of special projects; conducts special studies and analyses and makes recommendations to resolve organizational, procedural and system problems. • Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms control, supplies inventory, and office layout. • Implements changes independently for areas of responsibility. For issues outside responsibility, makes recommendations and, following managerial review, implements changes. • Uses organizational software applications to research and prepare documents and presentations. Collects, analyzes, and manage data. • Manages calendar; sets meeting priorities; identifies objectives of meetings and identifies materials needed for meeting; exercises judgment to ensure appropriate parties attend meeting. • Screens incoming email, mail and telephone calls to assign priority, route as needed, identify additional resources needed to address and/or respond to the communication. • Independently plans and executes events, activities, and meetings. • Assists with creation, preparation, and distribution of materials to be presented to all levels of organizational staff. • Reads, researches, and routes correspondence while maintaining security and confidentiality of highly sensitive information. • Authors responses on behalf of director or department • Develops and maintains relationships with all internal and external customers including patients, providers, staff and vendors. • Records meeting discussions by attending meetings and recording key discussions and conclusions. • May perform other duties as assigned. Required : • Associates Degree or equivalent relevant (administrative) experience • 3-5 years’ experience in a business office with a strong emphasis on database management and customer service. • Knowledge of Microsoft Office, PowerPoint and Excel. • Ability to organize and think independently. • Excellent interpersonal skills. Preferred : • Bachelor of Arts degree or business equivalent. • 5 years business experience. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.