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Administrative Assistant - Radiation Oncology

Medical College of Wisconsin · Milwaukee, WI · Full time

Posted Sep 9, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You will greet visitors in a radiation oncology department where many are patients with cancer. How do you approach that part of the job?

What they are checking: Warmth and sensitivity toward patients and families facing serious illness.

Tell me about a time you handled a difficult phone call well.

What they are checking: Whether they can stay calm and solve the problem when a caller is upset or frightened.

Tell me about a time you took on a task outside your normal duties.

What they are checking: Flexibility and willingness to help where the department needs it.

What would you do

You are asked to compile a report from several sources on a deadline. How do you start?

What they are checking: Whether they plan the steps and check the numbers before a recurring report reaches leadership.

A visitor is lost and anxious about their first treatment appointment. What do you do?

What they are checking: Whether they go beyond directions to make a scared patient feel welcome.

About the work

How do you keep calendars, meetings and travel organized for several staff members?

What they are checking: Reliable organization habits that keep a busy department running.

How do you order and track office supplies so the department never runs out?

What they are checking: Whether they plan ahead with simple systems rather than reacting to shortages.

How do you process payment requests and invoices?

What they are checking: Careful handling of financial paperwork so vendors are paid correctly and on time.

How do you keep records in line with regulatory guidelines?

What they are checking: Understanding that healthcare records management follows rules for privacy and retention.

How do you protect patient privacy at a front desk?

What they are checking: Practical HIPAA awareness in a public-facing role where conversations can be overheard.

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The full job description

As published by Medical College of Wisconsin.

Summary Under general supervision, perform routine administrative duties requiring general knowledge of organizational policies and procedures. Primary Responsibilities • Prepare and compose correspondence, reports, memoranda, and other documents using basic and more advanced functions of computer applications and software packages. • Answer and relay telephone calls, resolve routine inquiries, and take appropriate messages. • Gather information needed to compile and prepare reports from multiple sources following a predetermined reporting schedule. • Coordinate and maintain calendar of events, appointments, meetings, and travel itineraries for assigned staff. • Order and track office supplies • Process basic payment requests, requisitions, and invoices. • Greet and direct visitors providing factual information. • Maintain records and file system to effectively manage information following regulatory guidelines. • Respond to various situations in the work of the division or department. • Other duties as assigned. Knowledge – Skills – Abilities • Knowledge of Computers • Clerical Procedures • Customer Service Standards • Collaboration and Information Management. • Organization • Time Management • Interpersonal, Communication, and Problem Solving Skills. Qualifications Appropriate experience may be substituted for education on an equivalent basis. Minimum Required Education: High school diploma Minimum Required Experience: 3 years of experience Preferred Experience: EPIC #LI-SN1 Physical Requirements Work requires occasionally lifting moderate weight materials, standing, or walking continuously. Work Environment Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment. Sensory Acuity Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects. Why MCW? • Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options • 403B Retirement Package • Competitive Vacation and Paid Holidays offered • Tuition Reimbursement • Paid Parental Leave • Employee & Family Assistance Program (EFAP) • Pet Insurance • On campus Fitness Facility, offering onsite classes • Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc. For a brief overview of our benefits see: Benefits Overview For a full list of positions see: MCW Careers At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website . MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination: The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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