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Administrative Assistant - OBGYN

Medical College of Wisconsin · Milwaukee, WI · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you managed paperwork with strict deadlines.

What they are checking: Whether they have a track record of finishing time-sensitive paperwork before it becomes someone else's emergency.

Tell me about a time you helped onboard a new coworker or provider.

What they are checking: Experience coordinating onboarding steps that help new providers start smoothly.

What would you do

A provider's privileging paperwork is missing a document and the deadline is tomorrow. What do you do?

What they are checking: Problem-solving and urgency when a credentialing gap could block patient care.

How do you handle a phone call from a patient who is upset and wants a doctor right now?

What they are checking: Customer service and knowing when to route a call to clinical staff.

What would you do if you were asked to do something outside your usual duties that you have never done?

What they are checking: Willingness to learn and ask good questions when duties change.

About the work

This role supports provider credentialing and annual licensing. Walk me through how you would track renewals so none expire.

What they are checking: Whether they build a reliable tracking system, since a lapsed license can stop a provider from working.

How do you prepare a report when you have to pull information from several sources?

What they are checking: Accuracy and organization when compiling data on a regular reporting schedule.

How do you keep files organized and in line with regulatory guidelines?

What they are checking: Understanding that records management in healthcare has rules, not just preferences.

How do you manage calendars and travel for several people at once?

What they are checking: Organization and attention to detail when supporting multiple staff members.

How do you process invoices and payment requests correctly?

What they are checking: Careful handling of basic financial paperwork so payments are accurate and on time.

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The full job description

As published by Medical College of Wisconsin.

Summary Under general supervision, perform routine administrative duties requiring general knowledge of organizational policies and procedures. Primary Responsibilities • Prepare and compose correspondence, reports, memoranda, and other documents using basic and more advanced functions of computer applications and software packages. • Answer and relay telephone calls, resolve routine inquiries, and take appropriate messages. • Gather information needed to compile and prepare reports from multiple sources following a predetermined reporting schedule. • Coordinate and maintain calendar of events, appointments, meetings, and travel itineraries for assigned staff. • Facilitate and maintain provider credentialing and onboarding. • Assist providers in annual licensing, accreditation, privileging, etc. • Process basic payment requests, requisitions, and invoices. • Maintain records and file system to effectively manage information following regulatory guidelines. • Respond to various situations in the work of the division or department. • Other duties as assigned. Knowledge – Skills – Abilities • Knowledge of Computers • Clerical Procedures • Customer Service Standards • Collaboration and Information Management. • Organization • Time Management • Interpersonal, Communication, and Problem Solving Skills. Qualifications Appropriate experience may be substituted for education on an equivalent basis. Minimum Required Education: High school diploma Minimum Required Experience: 3 years of experience #LI-SN1 Physical Requirements Work requires occasionally lifting moderate weight materials, standing, or walking continuously. Work Environment Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment. Sensory Acuity Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects. Why MCW? • Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options • 403B Retirement Package • Competitive Vacation and Paid Holidays offered • Tuition Reimbursement • Paid Parental Leave • Employee & Family Assistance Program (EFAP) • Pet Insurance • On campus Fitness Facility, offering onsite classes • Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc. For a brief overview of our benefits see: Benefits Overview For a full list of positions see: MCW Careers At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website . MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination: The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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