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2027 IT Analyst - Entry Level

Caterpillar · East Peoria, IL · $81,370–$122,060 a year · Full time

Posted Sep 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you gathered requirements from someone who was not sure what they wanted.

What they are checking: Whether they can turn vague business needs into clear requirements before anyone starts building.

Tell me about a technical problem you solved that took longer than you expected. What kept you going?

What they are checking: Whether they have the persistence to work through hard troubleshooting without giving up or guessing.

Tell me about a time you worked on a team with people from different backgrounds or departments.

What they are checking: Whether they can collaborate across functions, since IT analysts sit between business and technical teams.

What interests you about AI-enabled tools in a manufacturing company like this one?

What they are checking: Whether they have a grounded view of how new technology can help real business operations.

What would you do

Caterpillar IT supports more than 150 locations in over 25 countries. How would you handle a problem reported by users in a time zone far from yours?

What they are checking: Whether they think about communication and handoffs across a global user base.

How would you explain a system outage to a business manager who does not know anything about the technology?

What they are checking: Whether they can translate technical issues into plain business impact and next steps.

A user asks for a new feature that would help them but break a process another team depends on. What do you do?

What they are checking: Whether they look at the whole process before saying yes and bring the right people together.

About the work

Walk me through how you would test a change to an order management system before it goes live.

What they are checking: Whether they think about test cases, edge cases and impact on the business before release.

Two systems need to share customer order data, but the fields do not match. How would you approach that integration?

What they are checking: Whether they understand data mapping and the problems that come from connecting enterprise systems.

What do you know about SQL, and how have you used it?

What they are checking: Whether they can pull and check data on their own, a basic skill for most analyst work.

Cybersecurity is part of what Caterpillar IT handles. What security habits would you bring to everyday work as an analyst?

What they are checking: Whether they treat security as part of the job instead of someone else's problem.

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The full job description

As published by Caterpillar.

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About the Role Caterpillar IT supports the business operations of more than 150 primary locations across 25+ countries worldwide. From order management and e-commerce solutions to collaboration tools, AI-enabled technologies, and cybersecurity, Caterpillar IT keeps our global business connected, secure, and running efficiently. As an IT Analyst, you will help deliver and support the technology solutions that power Caterpillar's business. In this role, you will contribute to application design, requirements analysis, system integration, testing, and problem-solving efforts across a variety of enterprise systems. Working collaboratively with cross-functional teams, you will help implement innovative technologies, improve business processes, and support solutions that create value for both internal and external customers. This position offers the opportunity to build technical expertise while working on challenging projects that span multiple technologies, business functions, and emerging digital capabilities. What You Will Do • Support enterprise applications and technology solutions that serve internal and external customers. • Collaborate with stakeholders to gather and document business and system requirements. • Assist in designing and implementing application and technology solutions. • Support integration efforts across applications, databases, platforms, and AI-enabled technologies. • Perform system testing, validation, and troubleshooting to ensure high-quality solutions. • Analyze technical issues and recommend improvements to enhance performance and user experience. • Create and maintain technical documentation, process flows, and testing artifacts. • Partner with cross-functional teams to deliver innovative and scalable technology solutions. What You Have Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Application Design, Architecture : Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design. Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms. System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle Top Candidates May Have • Bachelor’s degree in Computer Engineering, Computer Science, Data Science, Management Information Systems, Cybersecurity or a technical-related degree from a four-year accredited college/university (selected candidates must complete their degree by their start date) • Minimum cumulative GPA: 3.0 on 4.0 scale (without rounding). • 0-2 years of relevant experience related to this field (internships or academic projects are a plus) • Experience through internships, personal projects, research, hackathons, student organizations, or coursework is highly valued Additional Information • Please attach your resume and an unofficial copy of your transcript to your application. • Locations include: East Peoria, IL, Irving, TX • Sponsorship is  NOT  available for this position. • Basic relocation may be available, depending on relocation qualifications • The position requires working onsite five days a week. Summary Pay Range: $81,370.00 - $122,060.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. • Medical, dental, and vision benefits* • Paid time off plan (Vacation, Holidays, Volunteer, etc.)* • 401(k) savings plans* • Health Savings Account (HSA)* • Flexible Spending Accounts (FSAs)* • Health Lifestyle Programs* • Employee Assistance Program* • Voluntary Benefits and Employee Discounts* • Career Development* • Incentive bonus* • Disability benefits • Life Insurance • Parental leave • Adoption benefits • Tuition Reimbursement * These benefits also apply to part-time employees This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. Posting Dates: September 3, 2026 - October 8, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community .

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